Question about Samsung CLX-3175FN Color Laser All-in-One Printer
I have a Samsung CLX-3175FN and I'm trying to use the Smarthru 4
program just to scan documents into my computer. I operate a Windows XP
Desktop, Dell. I have turned off, let sit for 5 mintues and turned back
on and got the same message. I can copy and print throughout the
computers networked. I just can't scan! Its telling me Hardware I/0
when trying to scan or prescan with Smarthru, I get an error message: Hardware I/O Error. I can't solve this. Please help.
Connected via network, Eset Smart Security installed (firewall correct configured though)
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Posted on Jan 02, 2017
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Your machine offers the following ways to scan an image:
• From TWAIN-compliant software: You can use other
software including Adobe Photoshop Deluxe and Adobe
• From the Windows images Acquisition (WIA) driver: Your
machine supports the WIA driver for scanning images.
• From the Samsung SmarThru software: Launch Samsung
SmarThru and open Scan To to begin scanning.
NOTE: To scan with your machine, you must install the
You can use the document glass to load an original document
for copying and scanning.
1 Lift and open the document cover.
2 Place the document face down on the document glass
and align it with the registration guide at the top left
corner of the glass.
3 Close the document cover. Be careful not to move the
• Leaving the document cover open while copying may affect
copy quality and toner consumption.
So, basically, if you have the software installed. Open the Smarthru software, load your original onto the glass, face down, and close the lid. Select scan, the software may provide you with a preview of the scanned image. Once you scan the document, you must save it to a location on your hard drive, often it is called "My Scans" in your "my documents" file.
I hope that this is helpful. I have attached a link directly to the Samsung website manual for your model
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