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the corona wire, which is on the drum unit only comes into play when you are receiving faxes. if i read right and its only on sent faxes, you need to clean the scan glass. that is located underneath your control panel where your originals to fax out get fed. open up your control panel and locate piece of glass that goes left to right across machine. clean that good as you probably have white out or something similar on that.
Use the corona cleaning wire to clean the dust off. Open the front cover. Remove the drum/toner unit. look on the right side of the drum portion above the toner unit for a plastic tab with a triangle arrow that points to the left. Slide this tab back and forth several times. Move the tab back to the right. Reinstall the drum/toner unit. Close the front cover.
Clean the corona wire in this manner every time you change the toner/drum.
sounds like you are using generic drum and toner. try OEM (brother brand). you say copies are coming out completely gray. try printing an internal report from the control panel. if that is gray or received faxes are gray, then the problem is not in your scanner area, and i would wager you are using "generic" supplies.
dust on drum you mean? the drum is what holds the toner cartridge of your brother machine. you should clean the blue tab located on the top of the drum when you removed it from the unit. if it still doesnt clear the message,REPLACE the drum with a GENUINE BROTHER DRUM