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There are two things you can do. First the easy one. Turn your laptop on then on the right side of the touchpad there is a + - and the off for the builtin speakers. touch that make sure it is red then plug your headphones in. That should do it but if not. go to start then click control panel go to hardware and sound and you can change it there make sure you have the headphones plugged in when you go there so that your computer can see them you will see a picture of headphones click on them.
you should have a speaker icon in left of task bar, right click it> adjust audio properties> audio tab and check your mic headset is on the drop down list on the sound recording, if so click on it, then go to the sound playback and click the advanced tab and select headphones.
Next click the voice tab, check the voice playback is your headset and the voice recording is set at your headset and then click test hardware