Question about LG TROMM WM2688H 4.0 cu.ft. Front Loading SteamWasher

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Smell and "LE" error

The smell is mildew. I bought my machine used and it had the smell. I ran/run the "sanitize" cycle at least once a week and leave the door open to dry the machines interior whenever possible.

The "LE" error is "overload in motor." We just got this error today, which is why I'm on this site, and I intend to look into the issue. I know our loads are not excessive. We will see...

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  • bodinsol29 Mar 03, 2009

    Smell solution: Run "sanitize" cycle as needed and leave door open for interior to dry.
    "LE" solution: Remove back panel and give the drum a spin. Worked for our "LE" error.


  • Anonymous Apr 05, 2009

    I also have the nasty smell. I never received a manual when I purchased this machine so I don't have any idea how to clean it. I use clorox for the door and around the gasket but the odor still remains, Can someone help me please!!!

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I haven't been able to get rid of the smell for the 2+ years we have owned the washing machine!  I've tried everything.
We had a LE error light and they (the LG people) told us to unload the machine, unplug it for 30 minutes, plug it back in and then run it empty as follows: turn it on, select spin speed as "no spin" and then press start.  Run it that way twice.
Worked for us, but the smell remains.

Posted on Mar 17, 2009

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How do I keep my front loading washer from smelling like mildew


Hi Cheyenne! There are a variety of ways to keep your machine smelling clean. The first and foremost is to make sure you are using the correct kind detergent for your machine.

Do you have a high efficiency washer? If so, be sure you should be using detergent that specifically states it's safe for use in a HE machine. There is a little HE emblem on the detergent bottle or box that clearly states it's safe for your machine, and the machine requires a very small amount when using the correct detergent. The wrong type can cause too many suds. The more suds = the more residue to get stuck in the nooks and crannies where mold can live and breed.

The next tip is to make sure you do not leave wet clothing in the washing machine, that isn't as easy as it sounds, I know ... but it is a big cause of mildew. Also try leaving the door open between washes to allow the interior to dry. With the door closed the water from the last load is unable to dissipate and will eventually mildew. But good news! Even if you've already developed that nasty smell, there are solutions!

Clean the inside of the machine by wiping the interior (drum, door, rubber seal...everything!) using bleach, white vinegar or your favorite household cleanser. They also sell tablets designed just for this problem in the same section you buy detergent and fabric softeners.
make sure you really scrub the the rubber seal, it is often the biggest culprit as there are a lot of nooks and crannies for the mildew to hide out in.

If you have an HE machine, remove the detergent tray and sterilize it

Finally, run a clean cycle on the machine by adding 1/4 cup of bleach or white vinegar to the detergent tray and run the machine through a hot wash cycle. Some machines have a "Sanitize Cycle, and this really does the job. Once that is done, air out the washer overnight: .

Another way to keep that smell from coming back is to put one tablespoon of baking soda in the drum after each load. This will continue to absorb smells while you aren't using the washer, and will be beneficial to the next load of laundry!

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Hi Clare. Yours is a common complaint, but easily remedied. In your owners manual, you will find that it is recommended to run the "sanitize" cycle every 30 days. This will kill any mold or mildew inside the machine, and keep it from smelling inside. If you havent been doing this, it will be a little harder to get it clean. The sanitize cycle heats the water to 185 degrees ( approx.) My advice would be to run a sanitize cycle once a week for the next month. Put a cup of bleach in the detergent dispenser each time you run the sanitize cycle for the next 4 times ( without clothing inside). Also, leave the door open overnight after completing your wash. This will allow the internal wash drum to dry out and eliminate any chance of mold or mildew inside. When you see a drip down the front of the machine, it is usually lint or hair stuck to the bottom of the glass door where the seal contacts the bottom of the door. Keep this area clean and lint free and your leaking should stop.

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Hello there:
please follow these simple steps
Instructions Things You'll Need:
  1. Step 1 Balance your washing machine. Standing water breeds mildew and mold. A washing machine that isn't level to the ground stands a higher chance of not draining completely. Take a level and place it on the top of the machine along the front from side to side and then again along the side from front to back. If the machine is very off, you can adjust the feet to compensate or add something under one of the feet if it is not flat against the ground. Portable washing machines are especially prone to have standing water because they are moved around and not leveled each time.
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  5. Step 5 Regularly use vinegar when you wash your clothes. Add 1 cup of white distilled vinegar to the last rinse cycle. Vinegar has acidic properties but it is mild enough that it will not harm your fabric. It does dissolve alkalines in laundry detergent which makes for cleaner and softer clothes. The reduction of detergent buildup in your machine will help to also reduce the incidence of mildew.
  6. Step 6 If you have a front load washer, they are particularly prone to mildew and mold. Follow the manufacturers suggestion as to how much and what type of detergent should be used. It is generally less than the traditional top load washing machines. Once again, additional soap residue helps to breed mold and mildew. Also, pull the seals back from around the door and make sure there isn't a build up underneath them that needs to be cleaned out.
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