I haven't been able to get rid of the smell for the 2+ years we have owned the washing machine! I've tried everything.
We had a LE error light and they (the LG people) told us to unload the machine, unplug it for 30 minutes, plug it back in and then run it empty as follows: turn it on, select spin speed as "no spin" and then press start. Run it that way twice.
Worked for us, but the smell remains.
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Repairman (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Hi Cheyenne! There are a variety of ways to keep your machine smelling clean. The first and foremost is to make sure you are using the correct kind detergent for your machine.
Do you have a high efficiency washer? If so, be sure you should be using detergent that specifically states it's safe for use in a HE machine. There is a little HE emblem on the detergent bottle or box that clearly states it's safe for your machine, and the machine requires a very small amount when using the correct detergent. The wrong type can cause too many suds. The more suds = the more residue to get stuck in the nooks and crannies where mold can live and breed.
The next tip is to make sure you do not leave wet clothing in the washing machine, that isn't as easy as it sounds, I know ... but it is a big cause of mildew. Also try leaving the door open between washes to allow the interior to dry. With the door closed the water from the last load is unable to dissipate and will eventually mildew. But good news! Even if you've already developed that nasty smell, there are solutions!
Clean the inside of the machine by wiping the interior (drum, door, rubber seal...everything!) using bleach, white vinegar or your favorite household cleanser. They also sell tablets designed just for this problem in the same section you buy detergent and fabric softeners.
make sure you really scrub the the rubber seal, it is often the biggest culprit as there are a lot of nooks and crannies for the mildew to hide out in.
If you have an HE machine, remove the detergent tray and sterilize it
Finally, run a clean cycle on the machine by adding 1/4 cup of bleach or white vinegar to the detergent tray and run the machine through a hot wash cycle. Some machines have a "Sanitize Cycle, and this really does the job. Once that is done, air out the washer overnight: .
Another way to keep that smell from coming back is to put one tablespoon of baking soda in the drum after each load. This will continue to absorb smells while you aren't using the washer, and will be beneficial to the next load of laundry!
Yours is a common complaint, but easily remedied. In your owners manual, you will find that it is recommended to run the "sanitize" cycle every 30 days. This will kill any mold or mildew inside the machine, and keep it from smelling inside. If you havent been doing this, it will be a little harder to get it clean. The sanitize cycle heats the water to 185 degrees ( approx.) My advice would be to run a sanitize cycle once a week for the next month. Put a cup of bleach in the detergent dispenser each time you run the sanitize cycle for the next 4 times ( without clothing inside). Also, leave the door open overnight after completing your wash. This will allow the internal wash drum to dry out and eliminate any chance of mold or mildew inside. When you see a drip down the front of the machine, it is usually lint or hair stuck to the bottom of the glass door where the seal contacts the bottom of the door. Keep this area clean and lint free and your leaking should stop.
Balance your washing machine. Standing water
breeds mildew and mold. A washing machine that isn't level to the
ground stands a higher chance of not draining completely. Take a level
and place it on the top of the machine along the front from side to
side and then again along the side from front to back. If the machine
is very off, you can adjust the feet to compensate or add something
under one of the feet if it is not flat against the ground. Portable
washing machines are especially prone to have standing water because
they are moved around and not leveled each time.
Promptly remove your clothes at the end of a wash cycle. If you regularly leave the damp clothes in the washing machine
for an extended period at the end of the cycle, you will have mildew in
your clothes and your machine. The same is true if you put clean
clothes in the dryer and they are not completely dry when the cycle
ends and you don't go back for a few days to pull them out. Damp
clothes in an enclosed space for days will mildew.
Leave your washing machine door open in between uses which gives the machine the opportunity to fully dry out.
white distilled vinegar in an empty machine. Run a load with only hot
water and two cups of vinegar to clean out the machine and freshen the
scent. Vinegar naturally eliminates odors and reduces the buildup of
soap residue in the washer which contributes to mildew development. You
can also add baking soda and/or bleach to the load for both their
sanitizing properties as well as assisting in ridding the smell of
use vinegar when you wash your clothes. Add 1 cup of white distilled
vinegar to the last rinse cycle. Vinegar has acidic properties but it
is mild enough that it will not harm your fabric. It does dissolve
alkalines in laundry detergent which makes for cleaner and softer
clothes. The reduction of detergent buildup in your machine will help
to also reduce the incidence of mildew.
you have a front load washer, they are particularly prone to mildew and
mold. Follow the manufacturers suggestion as to how much and what type
of detergent should be used. It is generally less than the traditional
top load washing machines. Once again, additional soap residue helps to
breed mold and mildew. Also, pull the seals back from around the door
and make sure there isn't a build up underneath them that needs to be
if you have done all of the above and nothing seems to work there are
commercial products available that are recommended.
Typically "sanitation" cycles require hot water....then they add more heat to the washer during the cycle. It is not 212 degrees, but it is very hot and does kill most germs.
The mildew smell is normally caused by water remaining in the system lines - because the water drain pipe is too high and keeps too much water inside after the system pumps the interior pan. Suggest that you just pour in some bleach after the last load...that should kill all mildew. Please do not overdo it. Only about 1/8th to 1/4 cup is needed to keep the mildew smell under control
the washer has a low level of water in it at all times. it will never completely drain out unless you pump it. this is one of the reasons there is such a smell with these washers, i use vinegar in rinse cycle and i use bleach once sometimes twice a month to keep mold and mildew smell away.
I had the same problem, except it wasn't just towels. It was everything. I did some research and found that this is a common problem and nothing a tech can fix. I was about to go out this weekend and spend $1000 on a new washer because I couldn't use this washer on my clothes anymore. I did one more search for a solution and THANK GOODNESS found a solution on another site. A woman had the same problem and, after much trouble, someone at Best Buy finally told her to never use liquid detergent in the machine, not even HE. So I cleaned the inside of my machine, around the door, the rubber seal, etc. I ran the tub clean cycle with bleach and vinegar. The smell was gone and I have been using powder Tide ever since, and the smell hasn't come back!!!!!