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I have a Kenmore washing machine and so far I haven't have a problem with it...the problem is that most of the time when we do laundry a horrible sewer smell comes out. It doesn't seem to be coming from the washer machine but it happens when we do laundry. Can you help me figure out why that horrible smell sorrounds the whole house?

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  • damarina1960 Mar 03, 2009

    Thank you so much...I will be checking on this today. Hopefully this will help the problem.

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You are probably correct with the idea the sewer smell is not coming from the washer but rahter then drain line. Was this recently installed or has a slow drain down the pipe? There is suppose to be what is called a P-trap installed in the drain pipe to restrict the gases from coming back into your home. Check the drain line. If I can help further, I am here. Eric Campion

Posted on Mar 03, 2009

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Posted on Jan 02, 2017

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This advice is for preventing or getting rid off that awful mildew smell associated with front loader style washing machines.

The first thing to do is to CHECK IN AND AROUND THE RUBBER DOOR BOOT (called a bellow) for small articles of clothing (like socks and underwear) that may have gotten lodged in behind the rubber. Pull the rubber back where it meets the wash tub and look behind it. It is common for small items to get stuck here, become forgotten and start to mildew. You should check this area after each wash and clean it periodically to get rid of the formation of soap scum, mold, and mildew. HINT: When you get ready to wash a load of towels, take a dirty towel and clean the door boot thoroughly (including the areas behind the rubber). Immediately place the towel in the wash and run it on a sanitary cycle. This way you eliminate the need for cleaning rags.

PERIODICALLY RUN THE WASHER ON A CLEANING CYCLE. Place the washer on the hottest setting you have (usually a Sanitary cycle) with nothing but bleach in the wash tub. Some newer models actually have a “Clean Cycle” available now just for this purpose. This helps keep the wash tub, drain lines and pump sanitized.

CHECK AND CLEAN THE DRAIN PUMP FILTER. Accumulations of debris in the drain pump filter can also cause odors. HINT: If you own a shop vac, pull the drain hose from the standpipe at the wall and pull a vacuum on the line. This will drain any residual water left in the tub, pump and drain lines BEFORE you remove the drain pump cover. This will prevent a messy clean up later.

LEAVE THE DOOR OPEN IF POSSIBLE. When not in use, leave the door open to allow the tub to air out and to keep mold and mildew from forming on the door bellow. I know this may not be desirable in some households with small children. If too much mildew forms on the rubber and it cannot be removed, replacement of the bellow may be required.

NOTE: This problem is common with front loader style washing machines. The doors on these machines have an air tight/water tight seal that is great for sealing the washer during the wash cycle, but can be terrible for collecting small garments and for not allowing the tub to properly air out when not in use. Following these simple preventive measures can go a long way towards preventing harmful mold and mildew, and towards extending the life of the door bellow and pump.

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