Question about Acer Extensa 4620 Notebook

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My crystal eye webcam cant connect,when i connect others an error come THE PERSONS CAM IS NOT AVAILABLE,thats the problem,please help me to solve this problem

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Uninstall and reinstall the webcam drivers

Posted on Mar 03, 2009

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1 Answer

Acer crystal eye webcam doesnt work.


ok this problem is caused by the wrong drive installed for the Crystal Eye Web cam.

even thoguh the camera shows that it is installed, the application looks for a specific one for the model you have. Unfortunatly Acer used 3 models of the camera without telling you which you have and calls all of them "crystal eye web cam"

go to acer.com select their support section and download all driver and applications available for the camera. you will need to try then 1 at a time til you get the one that works for your system

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you're crazy installing vista on that netbook. acer doesn't have vista drivers for that model.

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Acer crystal eye webcam cant use in yahoo messenger


may be the driver files are missing .. just update it and see ...

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Crystal eye webcam


Hi before you could use any cam for video chat your application software like netmeeting or yahoo or anything else needs to be configured for using your cam and only then its possible for others to see you . In any chat software there is setting or configuration option use this to config the cam to be used.

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7 Answers

Crystal eye webcam


the most common solution is to remove or disable the hardware from device manager ,restart the computer and and reinstall or enable the driver(auto or from software support disc-depending by brand)

Nov 30, 2007 | Acer Aspire 5610-4648 Notebook

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