Question about Acer Extensa 4620 Notebook

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My crystal eye webcam cant connect,when i connect others an error come THE PERSONS CAM IS NOT AVAILABLE,thats the problem,please help me to solve this problem

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Uninstall and reinstall the webcam drivers

Posted on Mar 03, 2009

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Posted on Jan 02, 2017

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Acer Aspire 5745 crystal webcam not working


You need to redownload the drivers for your crystal eye web cam. Go to this link: http://us.acer.com/ac/en/US/content/drivers

When you get there, select "Notebook"...then select "Aspire". Then scroll down and select Aspire 5745. Then where you see "Operating System", select your operating system (ex: XP, Vista, or Windows 7). It will then show all the drivers for your operating system...scroll down until you see the camera driver software and then download and reinstall it. Hopefully this will help...good luck.

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ok this problem is caused by the wrong drive installed for the Crystal Eye Web cam.

even thoguh the camera shows that it is installed, the application looks for a specific one for the model you have. Unfortunatly Acer used 3 models of the camera without telling you which you have and calls all of them "crystal eye web cam"

go to acer.com select their support section and download all driver and applications available for the camera. you will need to try then 1 at a time til you get the one that works for your system

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can u installed diver proper if u not then istall the driver of your web cam

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the most common solution is to remove or disable the hardware from device manager ,restart the computer and and reinstall or enable the driver(auto or from software support disc-depending by brand)

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