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Dell 5100 printer error code 009-380

Have a Dell 5100 colour printer. When you switch it on it comes up with 009-380 restart printer error code. Have replaced transfer roller, all cartridges, fuser and drum. Dell don't seem to know what this error code is and can't find it in the manufacturers guide either.

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Hi You can Try

Error Code 5100
Solution 1:
Clean the timing strip.

Solution 2:
The purge cap (the white sliding mechanism that the print head parks to when it's not in use) may be not lubricated well enough .

Lubricate the sliders with some white grease (don't get it on the small wipers or the black caps); this repair probably require to remove the right panel off of the printer to gain access to the purge mechanism.


All The Best: Pineworks

Posted on Jan 28, 2010

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