Question about Vantec 1 Bay NexStar 3 USB 2.0 External Drive Case

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I show the Ex. HD, But I can't show data

When i connect the external hard disk to the computer i can see its icon on the hard disk, but i can't show any data and give me " H: is not accessible.
when i make right clik to see its properties, it give me "used space 0 bytes and "free space" 0 bytes.

Thank you in avance for your help,
Amira

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If Drive is not accessible, before taking any step keep it in the freezer for 2 hours and check if it is accessible. If so, quickly transfer the data to HDD. If this happens, you drive is no more usable. This may solve your problem.

Posted on May 22, 2017

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Are you sure the disk is formatted?
If not, then partition and format it. If it is, the MBR (master boot record) could be corrupt.
Have a look at external hard disk troubleshooting.

Posted on Mar 03, 2009

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My iqon hard drive will power up but i cant access it


Clicking sound on an external hard drive is an indication that it's quiting to work. You mentioned that it's just stopped working, you may need to check the Disk Management of your computer to see if you could still reformat it. To do this, please follow the steps below:

FOR WINDOWS XP AND VISTA:

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FOR MACINTOSH OSX:

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- Make sure that the hard drive (HD) is properly connected to the computer.

- Try connecting it to a different computer to make sure that the HD is the problem.

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To check the Disk Management:

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Have a great day!

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Weird clicking sounds


Clicking sound on an external hard drive is an indication that it's quiting to work. You mentioned that it's just stopped working, you may need to check the Disk Management of your computer to see if you could still reformat it. To do this, please follow the steps below:

FOR WINDOWS XP AND VISTA:

1. Make sure that the HD is properly connected to the computer.
2. Right-click 'My Computer' or 'Computer' folder and then go to "Manage".
3. Locate and click Disk Management.
4. Then, take note of the drive letters that will appear on the screen.
5. While the Disk Management window is opened, unplug the HD and check which drive letter will disappear.
6. If a drive letter disappears, then that is your external 250GB HD. You may reformat it to make it work again.

NOTE: Reformatting the HD will erase all the files saved in it. You may want to bring your HD in any data recovery center to retrieve the important files. If the HD didn't show up under your Disk Management, then there's nothing that we could do but to bring your HD in to the Data Recovery to save the files.

FOR MACINTOSH OSX:

1. Connect your HD to the computer.
2. Click 'Go' (located near the Apple icon, Finder, File, Edit and View).
3. Select Utilities and then click the Disk Utility Icon.
4. Take note the drive letters and then unplug the HD.

If a drive letter disappears, that's your HD. If nothing disappears, then the computer no longer detecting the HD.

Good luck!

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