Question about LG WM1814CW Front Load Washer

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LG washer won't spin

Cycle starts normally, but when it needs to spin faster, the tub doesn't move. A noise sounds like something rubbing... as if the motor is trying to spin the drum.

Diagnostic mode shows this:
-- Clock-wise tumble, low-speed spin and high-speed
spin do not work.
-- Counter-clockwise tumble works, but the machine makes
an unusual r-r-r sort of growl when it does.
-- All other cycles seem to work as normal.

Other observations:

* If I spin the drum by hand slowly it makes no noise.

* If I spin it fast I hear a "click-click" and then the electonic notification "bings" play (the four sounds that get higher in pitch, like when it starts). I'm not sure if this is a problem, although kind of interesting that it does this when unplugged.

* Nothing is blocking the drain.

* All connections and board components seem okay visually.

Could it be:

-- Broken rotor bolt?
-- Ball sensor problem?
-- Bad sensor switch?

I want to take the back bolt off to check out the rotor but am a bit worried that I won't be able to get it back together the right way.

Any advice would be appreciated!

Posted by on

  • slmg Mar 03, 2009

    The washer does spin sometimes but not always and makes an unusual noise when it does not spin.

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6 Suggested Answers

  • 1294 Answers

SOURCE: LG 2277 Spinning intermittently "growling"

Followup: (of techwannabe)
After researching a bit further it was worth the investment to replace the sensor assembly and see if this would fix the issue. Viola! runs like a champ. The part was located locally for a mere $ 25.00 and with a few tools, strength of a gorilla to move the machine I repaired it. Yes a mother of four can complete the job! The unit works beautifully.........................

Posted on Jan 04, 2008

  • 351 Answers

SOURCE: 7 kg intellowasher noise when in wash cycle

if its a direct drive remove the rotor and see if theres a loose magnet etc,hope this helps

Posted on Mar 04, 2008

charcois
  • 763 Answers

SOURCE: Problem: LG WFT802

sir
as youve said your machine was 8 yrs old and it had a problem with the motor. i think the machine is need a replacement for doing on that long years. if you think youll going to repair with a technician it might cost you a lot of money. my advice is to buy a new one since your machince is old.

cheers
CHARCOIS

Posted on Sep 01, 2008

stuarttx
  • 15 Answers

SOURCE: LG WM12225

I have gone around and around with my LG washing machine. I have the same model and the same LE code. I have replaced the hall sensor twice. each time the problem returned about three weeks later. I have also disassembled the drain pump and housing and cleaned it all out. I'm pretty sure that the hall sensor was never bad- I think that simply unplugging and letting it sit while the parts was being shipped caused something on the main board to reset. I don't if I have some corroded contact somewhere or a stuck latching relay. I have gotten the LE code about four times now. I got it on friday again and fixed it in less than five mintues. I have no idea if this will help or not:
Unplug the unit.
Remove the four screws all the way at the top of the back of the unit.
Slide the top cover rearward about 1 inch and then lift the cover off and set it aside.
Sliding the top cover may require some effort.
Once the top is off, look for the PCB or primray control board. It is encased in an almond colored box on the inside of the back wall.
There is one plug with three wires that plugs into the board through a hole in the front cover of the PCB case. Unplug it and then plug it back in.
Once your fingers are clear, plug it in and see if it works.

Here is an additional tip: if the unit stops again with the LE code you can get the drain pump to empty the machine for you by using the quality control functions as follows.
Turn off machine completely.
Hold "soil level" and "spin speed" buttons at the same time. While holding those two buttions reach over and hit the power button (not start button).
All lights on the front should illuminate and after about five seconds the door will latch closed.
Press the "start" button eleven times. The number displayed will be the water level and the pump will pump the water out for you. BTW: 62 is empty and 27 is full (approx.)
Hope this helps.

Posted on Dec 08, 2008

  • 1 Answer

SOURCE: drum does not spin

We have an LG TROMM with the same problem, 3 years old as well. We bought the extended warranty (Huge waste of $$$$).  So far they have determined it is not the motor or either of the control boards.  We think it might be a relay switch or possibly the brake.  Good luck with yours, we just went out and bought a new washer.

Posted on Jul 03, 2009

MNTECH
  • 1543 Answers

SOURCE: Humming sound washer won't spin

It sounds like you have a hall sensor failure, if your machine fills with water and then does the buzz thing without the drum ever moving in the cycle.
The Hall sensor (part number 6501KW2001A) has failed. The hall sensor is rather easy to replace, and is covered by a seven year part warranty (in the US). Take the back cover off. Take the big nut off and remove the motor rotor. Remove the bolts holding the motor windings. Remove the electric plug on the sensor and unclip it from the motor winding. Snap new sensor on and reassemble. Usually takes under a half hour. On a difficulty scale of 1 - 10, it might rate a 4. This should be a Fix-Ya for your machine, and at basically no cost!
In the US, find a service provider using your zip code at http://us.lgservice.com/index_b2c.jsp or call LG at 800-243-0000

Posted on Aug 13, 2009

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