Nokia N72 is being affected with virus and not working...
Nokia N72 is affected by virus and is not working properly.. the virus has occupied the phone memory 18MB out of 19Mb... when i switch off and switch on, my balance is being deducted.. i need to format my phone, so how can i do it??
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Re: Nokia N72 is being affected with virus and not...
To format Cellular Phone Steps are shown below
You can remove the mmc but keep the sim card and restart your phone.
Then press the keys *#7370#.
The phone would ask a confirmation.
Then it will ask for a code.
Type the phone lock code (the default code is 12345).
There you are! your phone will restart with all the phone memory formatted.
Also remember that you can reset your phone but not loose any of
your personal files (I.E restore the settings that came when you bought
the phone while keeping contacts etc) by following the above procedure
but using the code *#7780#
Don't apply these steps if you are not sure what you are doing.
Make sure you have enough battery power before beginning this procedure.
Formatting will erase all your contacts/messages, so make a backup of your phone before formatting.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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it is a error occured due to the attack of virus or by external shock
so pls change the software from nokia care
dont use the viruse affected memory cards & don't recive viruse affected datas from other phone
If it is affected to your phone software ,then the only way is to re-program the phone with from the nokia customer care centre. If the virus is affected to your memory card then its better to formet it and re-insert it.
Hi, did you ever did update? Use Nokia PC Suite. I'm sure there is update for N72. You can check your fware version typing *#0000#. Then go to Nokia website and check if there is an update. You'll need product code which can be found under battery on white sticker. Rate me if it helped. Thanks.