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If an external mouse does not work correctly, you may need to install device drivers for it. Windows does not support all 'mice' just by plugging them in. Download and install the drivers for the mouse from the manufacturers web site. Do NOT do a factory recovery for a device driver problem.
Could be a simply focus adjustment within the cam software that needs to be done. Or the cam is bad itself try adjusting the focus wheel as well. It may be out of focus. Usually the adjustment is on the lens turn it in or out. Try testing the cam on another computer close by see if it is working well on another computer. If not replace the cam. Try re installing the cam software and driver files. John
goes to equipment and push right click of mouse, choose propierties and goes to devices administrator, look for image devices and see if the cam is there. If not goes to acer web site and re-install the cam driver. good luck.
Make sure there is nothing plugged into any USB ports, restart the computer (or manually shut it down by pressing the button) and turn it back on. If that doesn't fix it, try plugging in a USB wireless (or wired) mouse and see if that works.
Try to locate the camera driver and do a update also might be a fix download for the Crystal Eye Cam through Acer Or another download site. Another idea would be to get a driver Program which checks all your drivers on the main items like keyboard, web cam , mouse, monitor, graphics the one i use is DriverDetective works great!
Mouse pad jumping can be common symptom of Synaptics pads (is it Synaptics?) - look for driver and install it.
Also, try switching it on from off and do NOT touch the pad for several minutes.
Common symptom when people just use very light pressure on mouse pad within first few minutes. Latest driver should fix.
also try pressing whole palm down on touchpad for several seconds - this can reset the software on some touchpads.
As for webcam, disconnect it, uninstall drivers, re-install drivers and then re-connect it. If it is built in then go to Device Manager - Hardware and find the device - click on uninstall driver - then re-install the driver.
Turn off computer and try connecting an older mouse to the mouse port. If it works:
Right click Computer>click properties>click hardware>click Device Manager> click USB adapters. Then check to see if some of them are marked. Also you can click on each one to see if each is OK. Make sure that USB is enabled in the BIOS.