I have uninstalled and reinstalled the audio driver and also downloaded the driver from Dell but it still can't find device (icon on taskbar says No Audio Output Device is installed). When I try to update the driver it can't find anything. Actually since I uninstalled the original device, and tried reinstalling it, it now shows up under "Other devices" on the Device Manager instead of Audio device. I ran the pre-boot diagnostic test and the audio part works fine. I'm at a loss here....I'm wondering if maybe a Windows update changed the way it recognizes drivers or something. I also tried installing a wireless Microsoft mouse (downloaded the software) and it can't find the driver.
Thanks for any advice.
ramesh golla
Download Driver Cleaner Pro v.15 from the link. Also, download, and save on your desktop, a clean version of your Sound Card drivers. Run DCPv1.5 and remove all of your audio drivers, plus any possible problem drivers (i.e., if you installed generic drivers to try and get your card to work). After you uninstall, reboot, install your downloaded drivers and reboot again. This should fix your problem, if not please post an update to this thread and I'll continue troubleshooting with you.
I was afraid of that. This Driver Cleaner has SigmaTel Audio removal
tools, but will cost you $10. They do have a money back guarantee,
though. Since it is showing up under Device Manager (even under
different device) I am assuming that it is still functioning, just not
correctly.
Uninstalling drivers from the applications is normally fine, but alot
of times they leave small little ghost driver particles on your hard
drive. These fragments will often times interfere with new driver
installations and sometimes make it impossible to get a device working
until removed.
×
1,150 views
Usually answered in minutes!
Thanks very much for your time. I ran into a couple of issues. My audio device was SigmaTel and I don't see that on the list of drivers that the DCPv1.5 cleans. I had already uninstalled it anyway, I'm not sure if that matters. I downloaded the clean one from Dell, but when I try installing it I get this message "ExitError:Error=Device Object not present, restart the system and run setup again.
jhbih
accieden taly deleted audio device
×