Question about Lexmark X5470 All-In-One InkJet Printer
I'm sorry you are having problems with your Lexmark printer.
Please ensure you are using the correct cartridge.
If you are using the correct cartridge for your machine you can try to do the following:
Cleaning the print nozzles: (X5470)
1 Load plain paper.
2 Press Copy Mode.
3 Press .
4 Press or repeatedly until Tools appears.
5 Press .
6 Press or repeatedly until Maintenance appears.
7 Press .
8 Press or repeatedly until Clean Cartridges appears.
9 Press .
A page prints, forcing ink through the print cartridge nozzles to clean them.
10 Print the document again to verify that the print quality has improved.
11 If print quality has not improved, try cleaning the nozzles up to two more times.
Wiping the print cartridge nozzles and contacts:
1 Remove the print cartridges.
2 Dampen a clean, lint-free cloth with water.
3 Gently hold the cloth against the nozzles for about three seconds, and then wipe in the direction shown.
4 Using another clean section of the cloth, gently hold the cloth against the contacts for about three seconds, and
then wipe in the direction shown.
5 With another clean section of the cloth, repeat step 3 and step 4.
6 Let the nozzles and contacts dry completely.
7 Reinsert the print cartridges.
8 Print the document again.
9 If the print quality does not improve, clean the print nozzles. For more information, see “Cleaning the print
cartridge nozzles” on page 92.
10 Repeat step 9 up to two more times.
11 If print quality is still not satisfactory, replace the print cartridges.
If you are still getting the incorrect cartridge message it would be best to return the cartridge and exchange it for a new one.
Posted on Mar 11, 2009
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