Try deleting, then reinstalling driver. When prompted if you want to replace the current driver? select "yes". If the garbled print continues, your formatter board is shot, therefore your printer is dead.
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Unfortunately, this is a common problem. I suspect you're using MS Word to make the labels. Word takes the font and the dimensions of the labels and is supposed to transfer the correct sizes of everything to your printer. All to often it doesn't do this correctly. One thing to try is a couple different fonts to see what happens. (use plain paper to experiment, it's cheaper.) The other way is to set up a regular page in MS Word with 3 columns and fill the page with copies of your information. The trick is to adjust the font size on the empty lines between your information.
address line 1 line 2 line 3 [font size adjusted empty line] address line 1
[font size adjusted empty line]
To increase the font size of your document, there should be an option called font. Here, you can change the font size, style etc. To give you more information on this, please mention the software you are using like MS Word, MS Excel, adobe reader etc.
20 MEM OVERFLOW 20 INSUFFICIENT MEMORY Indicates a memory overflow. Too much data is being sent to the printer and the printer has run out of memory. Pressing the [Continue]* key causes the printer to print only the information it received. If the error persists, it may be necessary to simplify the print job (such as fewer fonts and less graphics information), or have the customer purchase additional memory.
Just maybe it is the size of the original e-mail and your monitor makes it appear larger. The way that I do it is to copy and past the email into a word processor,like WORD, then set the type font to the size that I want before printing, then print from that file
How is the machine connected? try changing the data cable if this doesn't work then shutdown your computer while the machine is on and reboot as if it is connected via LPT port some systems like to have the printer on before the computer.
Try this and I hope it helps if it doesn't then you might have a faulty print formatter board. Thanks J
Fonts and sizes are typically controlled by the application you are using. Are you sure you are increasing the font size? I've had some users confused by the zoom feature which is more like a magnifying lens. It just makes thing larger for viewing purposes and does not affect the print size. To change the actual font size of a document already created you would first highlight the text in the document. In Word (other applications are similar) you would then select Format from the main menu bar, then select Font. In the next box that appears you would click on the Font tab, and then in the Size field select a larger font size. After that click on OK and you should see your font size change.
Let us know if that was your problem or not.