Question about Kenmore Elite HE4 Electric Dryer

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My Kenmore Elite Smartwash control locked light went on after I finished a load. Now no buttons work. How do I unlock the controls?

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  • mann_family Mar 03, 2009

    Thanks to jsrock516, I followed your suggestion and it worked!

  • mwetlaufer Apr 24, 2009

    Mine locked up as well (and of course I threw all my manuals away) Holding the Spin&Drain Button for three 3 seconds worked. Thanks so much!

  • Jeff Rockwell
    Jeff Rockwell May 11, 2010

    Try pressing and holding the Drain/Spin button in for 3 seconds. If that doesn't work, try unplugging the unit for 30 minutes.

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  • 5,911 Answers

Just remember, the instructions are printed near the button. This features locks and unlocks the control panel as a designed safety feature to prevent small children from manipulating the controls. In addition, if you get error codes, or the panel starts flashing or freezes up, sometimes these errors can be erroneous. Unplugging the unit for 30 minutes will reset the Central Control Unit (CCU). This is the main "brain" of the washer. Any error code following a computer reset, is usually a genuine problem. If you ever have questions about this washer in the future, please keep me in mind. Congrats on getting it working again!

Posted on Mar 03, 2009

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How-To Unlock The Controls For A Whirlpool Duet washer


I have unplugged the machine and plugged it back in and restarted, just like when a computer needs to be reset/cold boot.

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How to unlock controled lock


There is a button on the control panel with a marking under it that says "Press and hold for 3 seconds to lock/unlock control". Look for the said button then press and hold it for 3 seconds or until the control lock light turns off. The button is usually the Auto Dry Level button for Kenmore Elite dryers and the Drain/Spin button for Kenmore Elite Washer. Whirlpool Duet Washers and Dryers use the End of Cycle Button to lock and unlock the control.

Sometimes the problem is due to an electronic glitch and unplugging the machine for at least 30 minutes may solve the problem. But if the control cannot be unlocked by pressing and holding the button specified above or by unplugging the machine, the control panel electronics may need to be replaced.

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I have a kenmore elite smartwash and the machine says contols locked, is there any way to reset that?


This advise is for Kenmore Elite and Whirlpool Duet front loader washers and dryers with a Control Lock problem.

This may or may not be an indication of a serious problem. In the majority of the cases, this is a simple operator error. Nearly all these model appliances have some sort of Control Lock feature on the front panel now. This is a designed safety feature that is used to prevent small children from manipulating the controls. The controls can be easily locked or unlocked by pressing and holding the following button on the front panel:

Whirlpool Duet Washer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Whirlpool Duet Dryer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Kenmore Elite Washer - Press and hold the DRAIN/SPIN button for 3 seconds.

Kenmore Elite Dryer - Press and hold the AUTO DRY LEVEL button for 3 seconds.

These instructions may not be all inclusive for all Kenmore and Whirlpool models, but they are the most common. Chances are, if you have a Control Lock feature, the instructions will be printed on the front panel adjacent to the button that is required to lock or unlock the controls.

NOTE: These instructions may also work for newer model Maytag, Hotpoint, Admiral and Fridgidaire model front loaders as well. Refer to your owner's manual or front panel for instructions pertaining to your sepcific model.

If the Control Lock feature will not lock or unlock the appliance, unplugging the unit for AT LEAST 30 minutes is recommended in order to reset the main control board. In many cases this is all that is required to correct momentary glitches.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

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2 Answers

Control locked. How do you unlock it?


The Control Lock is actually a safety feature that enables the consumer to lock the control panel to prevent small children from manipulating the controls and accidentally starting the appliance.

The controls can be easily locked or unlocked by pressing and holding the following button on the front panel:

Kenmore Elite Washer - Press and hold the DRAIN/SPIN button for 3 seconds.

Kenmore Elite Dryer - Press and hold the AUTO DRY LEVEL button for 3 seconds.

Check below link for detailed explanations
http://www.fixya.com/support/r3608801-control_panel_lock
Courtesy JSROCK

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1 Answer

Controls locked light


The Control Lock is actually a safety feature that enables the consumer to lock the control panel to prevent small children from manipulating the controls and accidentally starting the appliance.

The controls can be easily locked or unlocked by pressing and holding the following button on the front panel:

Kenmore Elite Washer - Press and hold the DRAIN/SPIN button for 3 seconds.

Kenmore Elite Dryer - Press and hold the AUTO DRY LEVEL button for 3 seconds.

Check below link for detailed explanations
http://www.fixya.com/support/r3608801-control_panel_lock
Courtesy JSROCK

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1 Answer

I have a kenmore elite smartwash quietpak 9 HE4t. The control locked light is on. I have tried unplugging for an hour and plugging back in, door is unlocked but no buttons work. What can I DO


The following link explains how to correct a Control Lock problem on a Kenmore Elite:

http://www.fixya.com/support/r2469429-kenmore_elite_amp_whirlpool_duet

Some front panel features differ between models, but the instructions should be listed on the front panel of the washer, and are located in the operator/owner's manual. If these preliminary measures do not work, you may have a mnore serious problem.

If you have any questions, please let me know. I hope this helps you.

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1 Answer

Kenmore Elite Smartwash Quiet 9 I can not locate the manual and my washer says ''control locked'' and I can't do anything. How do I unlock it?


The following link explains how to correct a "Control Lock" problem on a Kenmore Elite:

http://www.fixya.com/support/r2469429-kenmore_elite_amp_whirlpool_duet

If this does not correct your problem, you may have a more serious issue. Please post back and let me know. I hope this helps you.

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1 Answer

My kenmore elite smartwash flashes f and dl when i try and run the wash cycle


Hi


Thanks for using FixYa. Error fdl means a Door Lock Error occurs if the door cannot be locked. It will try to lock it six times before displaying the error code.

It has occurred due to
1. Door lock mechanism is broken or removed from door.
2. Door switch/lock unit failure. To unlock it follow the steps—
a. Unplug washer or disconnect power.
b. Check door switch/lock unit.
c. Check the wire harness connections to the door switch/lock unit and Central Control Unit (CCU).

Please revert for further assistance.

Thanks
Rylee

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1 Answer

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Press and hold the control lock button down until the light goes off. This is a child proof feature that may have come on if you leaned against it to long. After lock light goes off you can use the machine.

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