Question about Kyocera Mita Office Equipment & Supplies
We lease the copier and have a maintenance contract. We call for a technician to come out and fix the problem. I was trying to find out if there was something preventive that we could do to avoid the misfeeds. For instance, maybe a particular type of paper (brand) is recommended. We use different brands but all are 20lb bond (some recycled, some not). We attempt to keep the paper from absorbing humidity, keeping it in its wrapper until use. Often I think it is that the sensors in the copier get "dusty" and then don't function properly. The user cannot get to these sensors -- that takes a technician.
Posted on Mar 07, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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