Question about GE Refrigerators

1 Answer

Our GE artica, 6 years old has freezer temp at 35 degrees , and refrigerator at 50 degrees. Water is flowing from dispenser, as normal but there is no ice. Ice/frozen things in freezer melted and water poured out on the floor. This is a side by side model, ciounter depth, we had a previous problem some months ago where the water line froze up nand we could not get ice, but using a hair dryer like people suggested fixed that. It has been fine until today.

Posted by on

  • cherylcitron Mar 03, 2009

    I appreciate your advice. however, I could only check the back and see that it looked alright, no ice, no broken water lines. I do not know how to check a freezer fan motor nor a condensor fan motor, as I do not know what the condensor is, nor what it looks like! I can hear a fan running. no ice is being produced at all, I guess at that temp it could not be. Looks like it is the repair person for me, I Thanks for the help - I wish I knew more about appliances.

  • cherylcitron Mar 04, 2009

    I don't know if it is appropriate to give feedback, but the main circuit board in the unit had been fried, probably by a power surge and the refrigerator and freezer temps were both 64 degrees this AM, actually warmer than the house was! The technician was able to replace that board, and to fix another problem we had been living with. I like the GE Profile Arctica, but I must say it has had its share of problems, if anyone is thinking of getting one. The technician said both of these problems were very common in this refrigerator. Thanks to the person who suggested a cause, I appreciated the feedback. The technician actually pointed out how the problem might have been either one of those things you mentioned. I enjoyed watching him put in the new parts.



1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • GE Master
  • 3,361 Answers

Check the back wall of the freezer for a ice buildup.
If ice is there you have a defrost parts issue.
That will cause the temps you report.
Also, check the freezer fan motor.
Is it running?
Also check the condenser fan motor at the compressor. Is it running?

Posted on Mar 03, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

2 Answers

I have had a GE Profile Artica Refer for 6 years and have nothing but problems. After 3 years, we had to have I think the mother board replaced because the refer would not cool....would run at 50 degrees...

The old style ice boxes used a mercury bulb switch that shut power on and off according to the desired temp. Not now brother. We decided that was not good enough so what brainiacs came up with were electronic monitoring. Sound familiar? A group of thermisters are placed around the icebox to monitor ambient temps. 177300d.jpgThese thermisters( thermostat resisters) change in resistance when temperatures change. The fancy control board relies on these suckers to give it good intel when to shut down cooling systems. You should consult your tech sheet to see if the ohms readings on each thermister is within 10% of specs.

Mar 20, 2010 | Refrigerators

2 Answers

Water won't come out of the dispenser. I Checked to the door and the water works to the door, but won't come from the dispenser.

open the door, place a blanket over the opening to keep yopur food cold, and use a blowdryer on medium to warm up the inside of the door in the area where the water comes out. It should thaw the line.

I had the same problem yesterday, and the water was flowing normally in about 10 minutes.

if you dont have a dryer, it will thaw on it's own, but may take a little longer

Dec 10, 2009 | GE Profile PFS22 33" Artica French Door...

2 Answers

GE Arctica Profile getting too cold, temp set to 37 actual temp is 25-35

Use the damper control to direct less air into the refrig compartment from freezer

Apr 23, 2017 | GE Profile PFS22 33" Artica French Door...

1 Answer

Help! My GE Profile Arctica runs 24 hours a day...sounds like a fan. It stops when either door is opened, then starts as soon as the door closes. The temps on either side are higher than what they are set...

It is normal operation for ARTICA fans to run continuosly except when the door is open. If the door remains open for 3 minutes the fans will run anyway.
The temperature will vary about 6 -8 degrees from the selected temperature. The temperature will increase during a defrost cycle.
I do not believe you have a problem.

Apr 21, 2009 | GE Profile Arctica 25.4 Cubic Feet...

1 Answer

Ge artica pss25ngmd refrigerator fan on freezer & fridge warm

Most likely motherboard has gone bad. Check to see if compressor is running.

Oct 06, 2017 | GE Refrigerators

1 Answer

Top mounted freezer on refrigerator not working

Move the refrigerator to a room that is at least 50 degrees F.

Temps on most refrigerators are regulated by the fresh foods temp. If your garage is let's say 35 degrees, the fresh foods temp will most likely never raise enough to turn the refrigerator on. With the refrigerator never running, the freezer compartment will warm to 35 degrees, resulting in everything melting. Even if garage is a bit warmer, say 45, the refrig will not run long enough for the freezer to maintain a low enough temperture. If the garage temp falls to below freezing, say 20 degrees, the food in the fresh foods compartment will freeze. (outdoor beverage dispensers have internal heaters to prevent product from freezing !) Please don't rate this if not a Fix-Ya for you, as anything else lowers my score.

Jan 22, 2009 | Frigidaire 5 cu. ft. / 142 liter Chest...

1 Answer

GE Profile Artica won't drop temp past 52 degrees

ngfam1 here for you!
I am happy to be of assistance!

Here is a good service that I recommend to my customers,
in our 65 year old appliance business!

A&E Factory Service
1-800-905-9505 -(IN U.S.A.)
They are open to make appointments 7days/24hours
A&E is factory authorized service for most brands!
Including warranty work!!!
They will help you, and all will be well!

Good luck!
You will be fine now!

Thank You
Bless you,ngfam1

Aug 26, 2008 | GE Profile PFS22 33" Artica French Door...

1 Answer

Refirdge & freezer is warm

Please advise if anyone have a solution to the low temp in the freezer and the ice dispenser no water problem.

Jul 30, 2008 | GE GSS20IEPWW / GSS20IEPCC Side by Side...

3 Answers

GE ESS25XGMC WW Side by Side

its possible that your water tank has frozen up, try turning the refrig off and leave the doors open for about 10-15 mins and try it again. if that works just reset temp controls a little lower..

Dec 15, 2007 | GE GSH25JFR Side by Side Refrigerator

Not finding what you are looking for?
Refrigerators Logo

Related Topics:

165 people viewed this question

Ask a Question

Usually answered in minutes!

Top Refrigerators Experts

Sal De

Level 3 Expert

2694 Answers

Charles T Nevin
Charles T Nevin

Level 3 Expert

4070 Answers


Level 2 Expert

98 Answers

Are you a Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides