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Kindly install the scanner software for printer the driver software cd just re install it will install the scanner software and make sure in device manger there is not other usb device listed if it is there just remove it. And refresh it in will automatically install the driver.
Hope this helps. Please rate my response. Thanks. Have a good day
it's sure that the hp j4580 entries are still existing in the computer
if the installation was done with the cd-rom then please do the following steps:
insert the cd-rom into the computer
do not auto-run the cd
go to the hp cd icon in my computer
right click on cd icon
then click on open
then look for folder named util
under util right click and open folder ccc
then under ccc you will look for a file l3 uninstall or uninstall.l3
right click on it and click on open
then disconnect the usb cable from the printer(in case it is a wired installation)
go on selecting the files that the uninstaller will show
then do not restart
then go to the control panel
go to add or remove programs
remove the hp softwares if exists(hp j4580 required software,hp solution centre,hp imaging device,hp customer participation program,shop for hp supplies,etc.. )
then go the start icon
go to the run option
then registry opens up
click on h-key local machine
then select hp printer entires that are highlighted
then delete them from the registry
restart the computer
then download the fresh version of j4580 from hp.com
then install the software
the issue will be resolved
for a software download install:
go to the folder where the downloaded version is saved
then right click on the software and click on `run
then close the folder
then go the temp folder
by writing the command in the run box
then look for a folder that starts with the name"7z........."
open that folder then look for util folder
then the steps mentioned above will be done
please try this and the issue will be resolved
if the issue remains unresolved
please revert back
Since you don't have the setup disc for this printer to install to your computer , our only way to install this printer is to download the printer software and run the setup and follow the steps to install the printer to your computer. You can download the printer software from this link just select the operating system that your computer is using and proceed with the download.