Question about Kenmore 95002 / 95004 Electric Kitchen Range
GE Model JBP78A y2AA glass top stove. Right front dual burner (2500W 9") stopped working... replaced with new burner... still doesn't work... power to all connections both on the burner and at the switch... all other burners working.
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Posted on Jan 02, 2017
SOURCE: Gemini Range Dual Burner
Unfortunately, you cannot repair one element of a dual burner. It all comes as one unit. When one portion of a dual or triple element goes bad, you must replace the whole element. I believe the part number is 1032746 and runs about $70. You will have to lift the glass top to access the burner elements. If you decide to pursue this on your own follow these steps: 1. Unplug range and/or turn off main breaker. 2. Open oven door to access screws under front edge of cooktop. Remove two screws and the top should tilt up. 3. The top will not stay up on it's own, so you will need some assistance holding it up. Some ranges have a couple of disconnect plugs that you can unplug, so you remove the entire top and lay it somewhere to work on. If this is the case with yours (as I suspect it is), lay some soft towels down on the kitchen table or counter top and lay the cooktop upside down. This will make it much easier to work on. 4. Remove affected element by disconnecting the wires first. You may want to write down how they came off, so you can be sure to reconnect them in the right order. 5. Remove mounting brackets holding element in place. Pay particular attention to the numbering scheme on the bottom of the element and where the brackets are mounted. The new element usually doesn't come with new brackets which means you have to take the brackets off the old element and put them on the new element. Make sure you install them in the same numbered holes as they were located before. 6. Reconnect wires and reinstall cooktop, making sure you reconnect the disconnect plugs if equipped. Now, be careful when working on the cooktop while it is upside down. Make sure you don't apply too much pressure on the glass or you could crack it. Also, use extreme care NOT to touch the element surface as the oils from you hands can cause hot spots and effectively ruin it. The bake light material in which the element is mounted is also very fragile. DO NOT put to much pressure on it or it may crack and break. Once you get the cooktop reinstalled and power reapplied, op test it to make sure BOTH elements are working. It is normal to see a little bit of sparking at first with new elements and/or an odor. Test the entire range of the element and make sure it regulates like it should. I hope this helps you.
Posted on Aug 04, 2007
check the burner socket, it is likely that contact is being lost where the burner connects to the hardwired portion of the system (the socket). It is not unusual for the socket to "burn up" when there is a poor connection to the burner resulting in the burner being replaced and the new burner not working or working intermittently.
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Posted on Jan 29, 2009
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