Question about Sony Playstation 3 (PS3) Console

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PS3 games (disks) will not play or register (little disk in the game column) DVDs work? Any ideas?

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  • PQueso Loco Mar 03, 2009

    i just bought killzone 2 and upon putting the game in first i got a error message. i tried again and got the same message. then i restarted the ps3 and i could not play any dvd blu ray or games and they didnt show up as a an icon. i have no idea what could have caused this although i am leaning toward the killzone disc. this is the first time this has happened. i have never had any problems with the ps3 until now. i hope some one can help us out

  • martina_prit Mar 06, 2009

    No error message - bought a game (used) played once and then the problem started. I suspected some type of virus from the game, got it from Gamestop so I thought it was good and clean of any virus. I just don't know.

  • paulwillywil May 11, 2010

    what is the error message?

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  • 79 Answers

Call sony,their helpline is very good,they will run through some solutions with you on the phone.
if it cant be fixed they will ask for the serial number and probably replace the console free of charge.
They did this for me even with no warranty,try it they will help.

Posted on Mar 06, 2009

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One though that comes to mind is that the reader is dirty. Open up the disk tray and reach in with a silk/smooth cloth to clean the reader.

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HI, the optical lens assembly has failed. either the lens has burned out or, the spin motor has failed as well.

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Can you be any more specific? is this a problem with one disk, one type of disk or all disks? What is the exact error you are getting? Are you trying to play a game, play a film, play an audio CD or are you using your PS3 as a Linux computer and trying to open a data disk? have you tried more than one disk? Without specifics there's just no way to guess what the problem is.

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