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I have a kenmore 20702 top load washer. Sometimes

I have a kenmore 20702 top load washer. Sometimes the washer stops after the wash cycle when it should drain but does not and after a short pause then it will start to drain while the tub starts to spin. Sometimes it will also try to engage the motor to drain the tub but as the transmission clunks when it would normally drain, it just stops and then continues to the spin cycle. It has also totally skipped through the rinse cycle and continued to agitate to the next cycle. This is a wierd one. Any help would be appreciated. Thanks in advance, Shane.

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It appears your timer/main controller has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Posted on Sep 14, 2010

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