I just installed my new Phillips VOIP 3211 Skype telephone
However, I can NOT get it to ring. We are visiting in Mexico and the instructions were in Spanish. When I call from another phone a notice comes up up the bottom of my screen that I am receiving a call, But the telephone does not ring. Please help me/
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Virus,Irecently call tmobile support and after they returned the call I lost sound .....i visited sites and posts of a possible email with a virus is damaging the cells i red. recomend restoring the software.
close the voip philips application from the task bar. Then do the same for skype. Now Start Skype again followed by the voip software. If that doesnt work uninstall both software and reinstall installing the voip 080 first, then upgrading the skype. You may still receive a warning at first but it will work
I had a WIndows vista incompatible driver so downloaded a new driver from Philips.com and followed the instructions and whoopdiwoo it all seems to work EXCEPT that people I am calling can't hear me so I am not 100% sure what microphone it should be set to. The download said default it to the systems mic and speakers but when I made a call it was defaulting to voip phone. So all in all solved one and all my contacts coming up and still one to solve! Also haven't a clue yet how to use it as a land line phone as well.
The VOIP321 from Phillips does NOT connect to your wireless router. It requires to be plugged into a USB port on a WINDOWS ONLY desktop computer, which needs to be left on/logged-in with Skype running to send and receive calls. It wont work with Vista either.
Additionally Since Skype Version 220.127.116.11 (Release date: November 19, 2008) and all later versions (including Skype 4 Betas) the software Phillips supply no longer works with Skype and the VOIP321 phone. The latest VOIP321 <a href="http://tinyurl.com/6b2xrp" rel="nofollow">driver from their website</a> suffers the same issue, even though it states "The VOIP321 USB Phone Driver V 3.8.3 which can be downloaded from Philips web site is compatible with Skype software version from V2.0.0.x until V3.8.0.x". This is plainly no longer correct with the latest stable release of Skype, V18.104.22.168.
Skype developers are <a href="https://developer.skype.com/jira/browse/SPA-599" rel="nofollow">unable to do anything about it</a> and Phillips wont update their driver (Quote "... no more development/fixes are being incorporated into the VOIP321.EXE file"). Phillips would probably rather sell you a newer bit of hardware.
Don't waste your time on Phillips Skype phone devices, as their driver support is lacking when Skype is updated, so you buy a product for a few hundred dollars and it becomes useless 12 months later.
Another reason to not purchase the Phillips Skype phones is that it is Windows Only. No Mac or Linux support or drivers offered.
I have the same problem but what i did is to ru my XP in safe mode with networking and saw that is working ok. after that, i just locked on which services are working on normal mode and not shown on safe mode. found the service that was doing the problem (HP netwoking for my HP J6413 printer) and now working on some way to make it load only after the skype and the driver loaded.