Question about Dell 1815dn All-In-One Laser Printer

Open Question

Internal error when scanning to usb with Dell 1815dn

Hello, when trying to scan to a usb stick on my Dell 1815 dn I get the following, alternating, messages

Internal error
Power on/of

and

ScnSSM-Netscan.c
320 JMT5SCn

Could somebody help me and tell me what's going on here?

Cheers

Paul

Posted by on

  • Raph Quintos
    Raph Quintos May 11, 2010

    what anvirus do you use? seems like there's problem with it.

×

5 Suggested Answers

  • 3 Answers

SOURCE: Dell 1815 dn printer scanner issue: single line appears in scans

Do you get the same line when you use the adf for other purposes?

If so, check the scanner glass just before the platen for something like white-out on it. Clean both the scanner glass and platen glass with Windex.

That is a common problem on all ADF scanners.

Good Luck

Posted on Nov 20, 2008

  • 1 Answer

SOURCE: dell laser mfp 1815 dn "scanner locked" message

When you lift the scanner lid look to the left bottom. you should see a green slider button. If you stick your hand in the output tray and get it rigth under the green slider you will find a lever. Move that thing backwards or forwards, that is your unlocker.

Posted on Jul 20, 2009

  • 1 Answer

SOURCE: Dell 1815dn jam in automatic document feeder on last page.

Message saying document Jam but can't find any paper stuck anywhere. Do you have any suggestions?

Posted on May 03, 2010

  • 53 Answers

SOURCE: I need a user manual for a Dell MFP 1815 dn

Here is the Dell online user guide for the 1815dn
http://support.dell.com/support/edocs/systems/prn1815/en/index.htm

Posted on Jul 16, 2010

macminiguy
  • 34 Answers

SOURCE: show me how to replace a fuser in a dell mfp 1815

Pull down the rear door. There should be 2 screws on either side.....remove them....look for 2 more screws towards the bottom. Remove them....the entire rear plastic of the machine should pull off...exposing the fuser. Remove the screws holding the fuser in place. Pull the connectors from the power supply below and you should be able to pull the fuser out! If you need a fuser you can get one at www.getthatpart.com they have good used fusers at good prices....you can also call them at 410-374-1261

Posted on Oct 25, 2010

Testimonial: "Thank you, this will allow me to fix it today, not wait a week and all of the added expense! Again thank you."

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Message Dell 1815 unlock scanner - how do I unlock


There's a little blue toggle switch where the copies/scans come out from. Pull the blue switch toward you, turn off the printer, wait a few seconds, and turn the printer back on.

Aug 04, 2014 | Dell 1815dn All-In-One Laser Printer

1 Answer

I have a Dell laser mfp 1815 dn. There is not an option to scan to a pdf. It will scan to a bitmap which is not what I need. How do I get it to scan to a pdf?


Hello,

When you save the scan select pdf from the pull down menu "Select Type of Document" in the Save Dialog.

Hope that helps.

Jul 23, 2011 | Dell 1815dn All-In-One Laser Printer

2 Answers

How do I unlock the scanner on a dell laser MFP 1815 dn printer. I can't fax or copy anything. It says the scanner is locked.


There's a little blue toggle switch where the copies/scans come out from.
Pull the blue switch toward you, turn off the printer, wait a few seconds, and turn the printer back on.

Aug 27, 2010 | Dell Printers:Dell MFP Laser Printer...

1 Answer

Dell 1815 dn - bogus front door open message


Hey, make sure the front door is shut, if it is, you most likely need to replace the High Voltage Power Supply (Part# WH773). Iteminc.com has this part and can ship same day. The sensor which reads if the door is open can go bad and it is part of the HVPS.

Sep 08, 2009 | Dell 1815dn All-In-One Laser Printer

1 Answer

Dell 1815 dn all in one


When scanning a document it is common for the scanner to use a high resolution and color mode both of which increase the size of each scan. There is a limit on the size of an attachment which varies with your e-mail and or Internet provider. It is best to keep attachments as small as possible. You can change this in the settings menu going to black and white and setting the DPI (dots per inch) down from 300-600 to 150 or even 75 and the scan will be fine but a smaller file size. If you are sending color pictures you can make them smaller but the quality will suffer some and you will still need more then one e-mail but with adjustment of the settings you can reduce it to a minimum. I hope this is useful to you. Good Luck

Jul 21, 2009 | Dell 1815dn All-In-One Laser Printer

2 Answers

Dell laser mfp 1815 dn "scanner locked" message


When you lift the scanner lid look to the left bottom. you should see a green slider button. If you stick your hand in the output tray and get it rigth under the green slider you will find a lever. Move that thing backwards or forwards, that is your unlocker.

Jul 06, 2009 | Dell 1815dn All-In-One Laser Printer

1 Answer

Dell 1815 network scan problem- can print but not scan or see it


Dear
Pl. check your internal system ip address, take the configuration sheet of the printer to know its address and use it and should not match with other.

Thanks.

Apr 18, 2009 | Dell 1815dn All-In-One Laser Printer

2 Answers

Cant scan via network?


You cannot use the paperport software to network scan. The paperport software is looking for a driver that is not installed. Network scanning for this printer is basically just file sharing. You initiate the scan at the printer itself. It scans the image and puts it on your computer. After it is there, you can use paperport to convert it to text if need be.

Jan 15, 2009 | Dell 1815dn All-In-One Laser Printer

1 Answer

Dell 1815 dn printer scanner issue: single line appears in scans


Do you get the same line when you use the adf for other purposes?

If so, check the scanner glass just before the platen for something like white-out on it. Clean both the scanner glass and platen glass with Windex.

That is a common problem on all ADF scanners.

Good Luck

Nov 15, 2008 | Dell 1815dn All-In-One Laser Printer

Not finding what you are looking for?
Dell 1815dn All-In-One Laser Printer Logo

Related Topics:

231 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Office Equipment & Supplies Experts

The Knight
The Knight

Level 3 Expert

73150 Answers

Electro Med Services...
Electro Med Services...

Level 3 Expert

6694 Answers

yadayada
yadayada

Level 3 Expert

71525 Answers

Are you a Dell Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...