Question about Dell XPS 400 PC Desktop

2 Answers

Dell PC with XP DVD s wont read but CD s play

Dell PC running XP, DVD's wont play but CD s play. Message when DVD inserted is "insert disc"

Posted by on

  • 2 more comments 
  • zepol406 Mar 03, 2009

    Definitely a DVD drive. Haven't used for months. Roxio Creator MyDVD Plus. Device Manager indicates it is working. Troubleshoot no help. Plays CD's but prompts to insert disc when DVD is inserted.

  • zepol406 Mar 05, 2009

    It wont read the disc cleaner either!

  • vlad_delcin8 Nov 14, 2009

    i have a dell xps 400 cd dvd burner. ive been tring to burner cds and dvds, it telling me that is it not reading my disc to put an new one inside in other words. i just recently got my computer restore what sould i do

  • Raph Quintos
    Raph Quintos May 11, 2010

    can you check if you use DVD ROM or it's just a CD ROM

×

2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Night Owl:

    An expert who has answered 10 or more questions between 12 midnight and 6am on the same day.

  • Expert
  • 94 Answers

I guess you have to clean your ROM (since you have'nt used it for months). You may try cleaning it with an ordinary DVD cleaner, if this doesn't solve the issue, maybe try considering a new one.

Posted on Mar 04, 2009

  • Raph Quintos
    Raph Quintos Mar 06, 2009

    i think you may try considering a new one. If it is a DVD ROM, a cleaner should work with it or else its defective.

×

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I had the same problem. Discovered that the drive was CD only. I think "raph quintos" has the right idea.

Posted on Mar 03, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Dell gx 260 there is no disc in the drive.


OK, first of all you said you put a blank DvD in the drive. Make sure your dell has a DvD writer. Look on the drawer of the drive and see does it say DvDrw or DvDROM. It has to say Rw for rewritable and not ROM for Read Only Media. Maybe you have a Combo Drive that is DvDrom and CDrw which means it will read both DvD's and Cd's but in can only Write CD's.

If in fact you do have a DvD writer make sure you're not trying to put a Blue Ray disc in the drive.

Lastly, remove the DvD from the drive. Click Start/My Computer. Notice what it brings up as to your DvD Drive. Does it Say DvDrw or just plain ole DvD. DvD means it will only read a DvD.

Mar 20, 2012 | Dell OPTIPLEX GX260/SMT P4 2GHz 512MB...

1 Answer

What fix to apply to HL-DT-ST DVD+-RW GWA4164B in Dell Dimension E310 so it can read/play a dvd movie?


Try the following:

1. Go to the Dell.com support site and be sure you have the latest updates for your computer's operating system and the DVD drive, especially the DVD drive's drivers BIOS.

2. Make sure you have the software to play the movie, like Sonic, Windows Media Player, Power DVD, Quicktime, etc. and be sure they are the latest versions.

3. Depending on the movie format, not all DVD drives will play all DVDs. The most common discs are DVD-R and DVD+R and file types like *.avi, *.mpeg, *.mp4, *.mov and then commercial formats. Also try the movie in another machine or DVD player and see what happens.

Jan 13, 2012 | Dell Dimension E310 PC Desktop

1 Answer

Dvr cd drive won't play cds get message asking to insert a disc when one is already inserted


Your cd drive is damage, the laser head or the spindle is not functioning and is not reading the disc thus causing the message of no cd being insert to appear, however the cd-drive power is still working which the computer is able to still detect, but like I said earlier the spindle/laser head is malfuction. You will need to replace the entire cd rom drive. If you don't know how to replace it, an external cd/dvd drive will also do the job.

Jan 30, 2011 | Dell Inspiron 531s Desktop Computer

1 Answer

The cd/dvd writer constantly open and close once a disc is inserted. On insertion of a disc, cd/dvd player will read the data on the disc. Windows Media player will display realtime image of the movie,...


Hi Charles,

The issue is due to the driver corruption. You need not worry, there is a simple solution for this.

Go to device manage --> right click on your CD/DVD drive and then click uninstall and then restart your computer. Do not keep any CDs while you do this. Just try this out.

Oct 25, 2010 | Dell Dimension E520 PC Desktop

1 Answer

Wont read discs


wash dvd or cd in warm soapy water then dry with very soft clean cloth, going from the center in a straight line to the outer edge. if this does not solve the problem do a system restore to the last date when you where able to do it.
hope this helps

Apr 24, 2010 | Acer Aspire SA80 (ASA80UC4603) PC Desktop

1 Answer

Dell demension 3100 dvd plays any disk ok but will not burn


when you try to save or burn any data to disk, you should use burning programs just like nero or any other burning program. at the time when you click the button burn, it always ask you to insert disk such as CD/DVD +R or RW

Mar 25, 2010 | Dell Dimension 3100 PC Desktop

1 Answer

Dell PC unable to read blank discs


There is a easy solution! Buy a new DVD burner...

I went through 2 DVD burners in one year (I bought a really cheap "mad dog" DVD burner...never again to say the least). I saw a "insert disc", even though there was already a disc in the burner, and thought "I'm not paying for a new burner, I'll fix this one...". I eventually got it to work again, but all that I got was corrupt disc after corrupt disc.

I'll bet that it still reads CD's fine doesn't it? Yeah? Well then, trust me, buy a new one. It'll save you time, money (you won't waste all those DVD/CD's), headaches, moments of depression, anxiety, frustration, and your sanity.

Except no substitutes of a solution. Don't go through what I did...

I also suggest ccleaner (freeware) from filehippo.com to clean out the system and not only run the "Analyze/Clean", but also verify "Tools/Startup" and uncheck ANY program that you are unsure of.

Dec 14, 2009 | PC Desktops

4 Answers

When i put a disk in the cd rom keep getting message please insert disk


Try known good disk. Other than that the unit has probably failed. Make sure disks can be read on a buddys computer?

Jul 28, 2009 | Dell XPS 400 PC Desktop

1 Answer

Recently upgraded to Office 2007 - now the CD's won't read.


...maybe there's a dirt in your DVD rom lens...try to cleaning the lens with cleaning disk...if the problem still persist then your DVD lens life time is worn out...

Jul 09, 2009 | Dell Dimension 4700 PC Desktop

2 Answers

Cannot play DVD films


Download the K-lite here http://www.free-codecs.com/K_lite_codec_pack_download.htm
and install it. You should be able to play DVDs. Choose the full version.

May 27, 2009 | Dell Dimension 3100 PC Desktop

Not finding what you are looking for?
PC Desktops Logo

Related Topics:

174 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell PC Desktops Experts

joecoolvette
joecoolvette

Level 3 Expert

5660 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18299 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a Dell PC Desktop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...