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try changing the batteries if that does not work,try using the mouse near the sensor if still doent work,hit the reset button at the bottom,remove the batteries for a couple of minutes,put it back in then use your mouse on a different surface
If the mouse is working:
The green light only comes on when the mouse first comes on, battery change, switch on etc (as far as I can see).
I dont think you can see the red light, I can't.
My V220 works and the above are true for it.
If the mouse is not working:
Give more details; your operating system, mouse model, what you have tried...
Uninstall the Bluetooth Adapter driver totally from the System first,
Then go to "scan for hardware changes",
This will bring up a prompt to install the new hardware found (Which is your Bluetooth Adapter).
After this, Press your ON/Off button on the mouse and ensure that it is On, then try to use it again.
It should connect like that.
(In case you dont know how to uninstall the Adapter, Right-Click on my computer Icon, Properties, Device Manager, then select the Adapter under bluetooth/network adapters, and right click on it, then select uninstall.)
If you know that the battery is good then try this next.
There is a VERY tiny shark-fin shaped spring-loaded button on the bottom of the mouse that is pressed in, when you insert the receiver, while the mouse is not in use, that turns off the mouse to save the batteries. If you haven't used the mouse in a while, it can get stuck in the in position, so that when you pull out the receiver, it doesn't spring out and turn the mouse on (indicated by the red light on the bottom). If you notice that the light isn't coming on. Just try manually pushing in the little shark-fin thing a couple times to make it spring back out. After a couple times, you should be able to get it unstuck and the red light should come on.
If you mean the Infra red light at the bottom of the mouse is not working, then the mouse is defective. If it is under warranty, you can try to get an RMA. If not under warranty, then I'm afraid you'll have to get a new one (would be cheapest).