Question about HP PSC 2510 All-In-One InkJet Printer

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Connecting fax to phone line kills my house phones

When i plug my fax maching a psc2510 photosmart to the modem filter my house house phones go dead

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Fax machines are analog devices. It sounds like you have a DSL phone line.

Posted on Mar 03, 2009

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I have an HP 2510 printer. I cannot use it to fax because once I plug the phone jack into the printer I get a busy signal. If I plug the jack into a phone, it works fine. How do I get the printer to...


Hi irwinbadin,

HP fax products are designed so that other telephone equipment can be connected on the same line as the fax. The unit must be connected first using a two-conductor fax/phone cable like the one that shipped with the HP product. Using a four-conductor telephone cable may cause problems receiving faxes or calls.

There are two different types of phone cables. There are two-conductor phone cables like what originally shipped with the HP fax product and there are four-conductor cables. HP fax products are designed to work with a two-conductor phone cable. Look at the end of the cable and verify that it has only two copper leads or wires. Replace any four-conductor cables with a two-conductor cable. Only two-conductor phone cables should be used to connect the all-in-one to the phone line.

Figure 1: The difference between a two-conductor phone cable and a four-conductor phone cable
reyjoshua07_5.jpg


Step one: Connect the phone line to the fax
The fax will have two or three sockets (or jacks) for phone lines. Some of these may have a removable plastic plug in them. These sockets will be labeled with text, To Wall Jack , or with a graphic of the wall jack. See Figure 1 below.

Plug the two-conductor telephone cable that came with the HP product into the telephone wall jack. Then, plug it into this socket as shown below.

reyjoshua07_6.jpg


In areas with above ground telephone lines and electrical storms (lightning), it is a good idea to purchase a telephone line surge suppressor and connect it between the telephone wall jack and the fax. This will help prevent damage to the fax from a lightning-caused power surge on the phone line.

Step two: Add other phone-line devices
To connect other telephone devices, use the other socket (or sockets) on the fax. These are identified by text or with a graphic of a telephone and/or computer.

Connect a caller ID unit between the fax and the telephone.
Use the information below that matches the devices you need to connect.

Fax and telephone
Connect a single-line telephone to one of the added sockets on the fax. The telephone will share the same phone line as the fax. See the illustration below.

reyjoshua07_7.jpg


Fax, answering machine, and telephone
When a telephone answering machine and telephone are connected, connect the answering machine to the fax and then connect the telephone to the answering machine as shown below.

reyjoshua07_8.jpg


Fax and computer modem
To use a fax and a computer modem on the same phone line, connect the fax to the computer modem. The modem socket on the computer may be labeled Line or Wall jack .

reyjoshua07_9.jpg


Fax, computer modem, and telephone
To use a computer modem and a telephone with the fax, connect the computer modem to the fax. Then, connect the telephone into the second phone line connector on the computer modem or the third fax socket (if it is available). The image below shows how to connect a computer and a telephone to a fax with two sockets.

reyjoshua07_10.jpg


Fax, modem, answering machine, and telephone
The image below shows how to connect a computer modem, answering machine, and telephone to a fax. Connect the computer modem to the fax, then connect the answering machine to the computer, and finally, connect the telephone to the answering machine.
If the fax has three phone line sockets instead of two, some of the devices can be connected to the other phone socket on the fax.

reyjoshua07_11.jpg


Hope it helps.

Thank you for using FixYa.

Jun 27, 2011 | Office Equipment & Supplies

1 Answer

Can not phone out or receive phone calls bt say my line is ok, my broad band works ok but not my phone


When did it start?
You haven't mentioned what you hear when you lift the receiver and try to dial out.
Please try this: (A process of elimination.)
- Unplug your modem from the telephone line.
- Plug your telephone directly to the telephone line without going through the line filter.
- It should work OK. If the phone is not defective, you should hear a clear dial tone.
- Now connect your phone through the line filter and try to use it again.
- If it does not work then you need a new line filter for your telephone.
- If it works, then re-connect your modem back to the telephone line like it was before.

If the modem knocks out your phone again, please contact the modem supplier.

May 31, 2011 | Office Equipment & Supplies

1 Answer

When telephone line is connected no dial tone,any number press ask by line,please check the number you dialled ,after some seconds the telephone line becomes disorder.


are you using a modem? do you have a fax machine? switch the fax off. if a modem is present the main phone must be connected to that modem and the additional phones place through out the house (using other phone jacks)

Jul 27, 2010 | Uniden 2.4 GHz Expandable Phone System...

1 Answer

My 2003 server sees the modem v.92 fax, but i can not seem to use it. I tryed to reset it, powered off and back on, reinitialized it but nothing seems to work.


A lightning strike to the phone line can kill the line interface while the computer interface is still ok. This would produce the symptoms you describe. If you can open the modem, look around the phone line connector for burnt components or burning on the board.

This might also stop the phone line from working when the modem is connected, ie another phone on the same line will produce no dial tone with themodem connected.

If this is the case a new modem will be the cheapest way out of this.

Apr 20, 2010 | USR5686E, US ROBOTICS 56K V.92 EXTERNAL...

3 Answers

No Dial tone using Symantec Winfax Pro 10 on Windows 98


Check the physical connection of the phone line to the computer make sure that it is connected to phone line symbol of the Ethernet adapter. Then make sure that the driver of the adapter is installed properly on the computer or you can try to scan the hardware first before the re-installation of the driver using the adapter.

May 26, 2009 | Conexant chipset 56K V.92 PCI Data/Fax...

1 Answer

I lost my manual and would like help in connecting to phone jack


Each phone or dial-up modem or fax machine needs a DSL filter attached to the phone line/socket then each phone or dial-up or fax machine is then plugged into this filter.
The DSL modem does not require a filter.
If your fax is part of the computer's modem then a filter is also required on the line-in on the modem.
The instructions for sending & receiving depends upon your system/dial-up modem (the make & model, is it stand alone or a modem adapter on the expansion slot or built-in on the motherboard) and the software you are using. Cannot help you without these details.

Apr 01, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Lose DSL connection when tv is turned on.


If there is a filter on BOTH ends of the phone line that is the problem. There should only be one plugged into the wall. Take the phone line and plug it into the phone side of the filter. The end that plugs into your receiver should never have a filter on it. Also I've never heard of a receiver needing to be connected to a phone line AND a router. You usually only need one or the other but not both.

Dec 19, 2008 | Siemens SpeedStream (SS3060) DSL Modem

1 Answer

I can only send faxes and not receive them


As far as point 1, you might want to check out this web page at HP.com:

Faxes can be received but not sent

Point 2. I have two "out" phone ports on my ADSL modem. I use one to plug it the 6110 into the modem. I do have an ADSL filter one one of my phone jacks. but I believe the modem contains one as well for phone devices directly connected to it.

Point 3. Yes. Obviously, if you are on a phone call, you won't be able to receive a fax, but if no phone call is in progress, a fax can come in just fine. Having a fax machine is just like having more than one phone in the house.

Hope this helps. Post your results back here. Good luck.

Nov 18, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

No filter


There you go. Stop by Radio Shack and pick up a DSL filter and hook it up to the wall outlet of your fax machine. If the DSL modem is next to your fax machine, plug the fax machine into the outlet marked as phone.

I just got done doing this to both of my offices. Typically the phone company will use your fax line to piggyback the DSL. All you have to do is make sure your DSL modem output goes to the fax line either through the wiring block in your office or directly to the back of the modem itself.

That way you won't need the filter.

Jul 28, 2008 | Canon imageCLASS MF6550 All-In-One Laser...

3 Answers

2701HG-B


Hi. I will not repeat the check the phone line and resetting comments as it's now redundant.

I always have a spare modem as a line tester.

I've seen several 2700HG-B 2wire modem/routers burn out and every single time it's the DSL signal or modem portion that is burnt out. Even if you have two or three phone line surge protectors these 2700s are prone to shorting out unless you have a direct signal splitter DSL setup.

Here are a few things you can try to confirm if the 2700 is no longer functional on the DSL signal light problem.

#1: Turn on (plug in) your 2700 without the phone line plugged in and wait. If the DSL starts flashing red then there is a hardware problem in the modem/router.

#2: Plug the phone line into the 2700 while the dsl light is flashing red. It might take about 3 seconds however it should start to flash green and let it flash for about (usually) three minutes. If it turns red then the 2700 is indeed damaged.

#3: If you can enter into your modem using the http://2wire... and check the connection status. The first two status lines should read attempting to connect and no connection.


Nov 01, 2007 | 2wire 2700HG-B Router (2700HGB)

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