Question about D-Link AirPlus Xtreme G DI-624 Wireless Router (DI624RE)

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Cannot get internet acesss from my di624 wireless router

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  • pbeck May 11, 2010

    Can you get access to the internet when plugging directly into the router?
    Can you get to the administration page on your router?


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  • 31 Answers

This device is still supported by the dlink (upto now) with no charge. you can call them at 877-453-5465. just and advise on how to handle the call when you reach dlink tech support (agent); do not agree to call back after you troubleshoot with them (they'll be advising you to check your pc or call ???)! insist to the agent that they need to resolve the problem asap. and if the agent still insisted you to call back, ask for a "senior level technician" to finish the job.
fyi: dlink tech support handling time to resolve a call is 15 to 18 minutes only. if you reach that 15-18 minutes (max) time the tech support will think of a way for you to call back (check you pc manufacturer, check you ISP, call microsoft to update your software, etc. non-sense!) they need to do this in order to reach their handling time (agents need to reach 21 to 25 billable calls, and billable calls are "solution provided", "resolved", and "dropped call"). ---- believe me, i was one of them ....

Posted on Mar 14, 2009

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Hope I was of help.

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reset your router
should be a reset button on the back,
hold in till the lights on the front flash then its reset open explorer browser
type in 10.1.1.1
log in as Administrator
add new user
set password while adding new user
save your new settings(write them down too)
test the internet for function

if no function then contact your ISP to assist with connection to internet

all sorted now please rate me MISTERDJ

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You can download the user manual for this router from this link , and follow the steps there to enable wireless security on your router

http://www.scribd.com/doc/2091490/DI624-manual

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I need to secure my di-624 d-link xtreme g wireless router..Help


here is how you can do it just go to this link:

http://support.dlink.com/faq/view.asp?prod_id=1055&question=di624

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I don't think your problem is firmware. Can you ping the router from your laptop?

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