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GE Profile JE2160BF 03 microwave...purchased 07/07...keypad buttons 7,8,9 suddenly stopped working...what's broken?

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  • William Miller
    William Miller May 11, 2010

    first thing I would suggest is a hard reset. Unplug the unit for a
    minute or so. Then plug it back in, set the clock and try again.

    If that doesn't work,
    leave it unplugged for about 5 minutes. Then let us know if the hard
    reset does not fix it.

    Is it possible that some
    spray cleaner accidentally got into the controls?

    Direct spraying of
    cleaners on the keypad and steam from the
    cooktop can damage the controls.

    I always recommend that you spray non-ammonia
    cleaner on a
    soft cloth (not a paper towel which can scratch) and gently wipe the

    And I always recommend that you use the vent fan when cooking on the stove top to keep heat, steam, and
    grease out of the controls.

    If it does not dry out
    over time, it may need to be manually dried or blown out.

    The keypad may be
    damaged or worn out, or control unit may be damaged.

    Let us know what you find and we'll take it from there.



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pull the cover off of the microwave and check for anything loose. ie fan bracket covers. check the 4 nuts that hold the magnatron in also. if that doesn't fix it maybe you can go to an appliance repair place and see if that have a magnatron tester which is just a piece of plastic with 4 bulbs in it and if the magnatron is working properly with that tester in the it will look like a red strobelight going off in the microwave. if not then your rumbling noise is the magnatron getting ready to go out good luck

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SOURCE: I have a GE Profile Microwave and the handle is broken....

I have the same issue. The Handle broke off my GE Microwave Oven (Model JVM1190SY 001). GE does not sell the handle seperately from what I can tell. I just ordered a new door. It's rediculously expensive. I tried to replace the handle with a nice drawer pull but couldn't find a size pull to match and I broke the plastic cover trying to get access to the screws for the handle, which is why I decided to buy the new door. Hopefully installation is not that difficult. This oven was manufactured in 2001, seems the handles have a 7 year life span.

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I have a GE space maker the model number is JVM1860.

Same grinding sound when truntable is turning. Stops when you turn turntable off.

Can this be fixed by a layman?

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SOURCE: How to replace keypad on LG Microwave

If you might want to replace it yourself, I have uploaded a handy guide with pictures showing you what's typically involved.

It's at

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on Jun 23, 2008

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