- Turn on the DVD player - Goes to the first disc slot (and it rotates inside to find the right slot) - Tries to load the DVD inside (as the "stuck" sound starts) - The sound (the "stuck" sound) comes back - It sounds like it's trying to process the DVD but nothing's happening, just the sound. Like something's trying to rotate but it can't. - It displays the error: C 31 00 (not to be mistaken with C 13 00)
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No special programming is required. Connect the DVD player to the TV using an HDMI cable. Note which input jack you used on the TV (example: HDMI 1 or HDMI 2, etc.) Turn on the DVD player and insert a DVD disc and play it. Turn on the TV and select the input you used to connect the DVD player (example: HDMI 1 or HDMI 2, etc.). You should now see and hear the DVD disc playing. Most settings are pre-set at the factory so everything will work without adjustment. However, both the DVD player and the TV have a Menu where you can adjust settings for picture, sound, etc. if desired.
It's possible that one of the fuses have blown on the inside. Sony DVD players are known for this (Models DVP 330, 360, 560) and there are many complaints about it. They give the "No Disc" or "C-13" error. I ended up searching the internet and found people that had the same issue. I found the fuse and went to the store to find I had to buy 5 fuses because they were not sold separately. I ended up just soldering the connection knowing that it may break again any time. It works now and has been working for 4+ years since it broke. I'm not a very technical when it comes to electronics. I was just mad that my DVD player broke after the warranty expired. I originally paid $400US for the Sony DVD player. Now I can buy Sony DVD players for under $100US.
You can open the dvd and try to clean it manualy.open the dvd so you can see the lazer.take a normal earbud and wet it with normal methylated spirits and clean the lazer gently with that.the lazer cleaners hardly ever work 100%.Just remember not to push to hard on the lazer or you will brake it.gently clean and wait for lazer to dry and try again.
I think the first step could be to find out between the DVD player and the disc which one has a problem.If the DVD Player is able to play other discs then it is possible the problem is with the disc only. If that disc can be played quite alright in other DVD players then the problem is with your DVD Player. I suggest you trial that first. I think the indication of " No disc insert disc" could be that your DVD Player is failing to load or read the disc either because the disc has some scratches or because your DVD Player lens are not powerful enough.
are you using discs with labels that you out on your self? I had a similar problem before and my label peeled off in the player causing it to get stuck., you might just have to take it apart, and get the label out.