Question about Sony DAV-FX10 System

2 Answers

Sony 5 disc dvd player says c 31 00

- Turn on the DVD player
- Goes to the first disc slot (and it rotates inside to find the right slot)
- Tries to load the DVD inside (as the "stuck" sound starts)
- The sound (the "stuck" sound) comes back
- It sounds like it's trying to process the DVD but nothing's happening, just the sound. Like something's trying to rotate but it can't.
- It displays the error: C 31 00 (not to be mistaken with C 13 00)

Posted by on

  • mccormackts Mar 02, 2009

    yes it is and i have tried restarting like it says but it still doesnt help i'm ready to pull my hair out

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2 Answers

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  • Master
  • 4,234 Answers

C31 usually means a motor error. In your case, it sounds more like the loading sequence is not completing. Can you please confirm that the model is the DAV-FX10 system?

Thanks,
Dan

Posted on Mar 02, 2009

  • ABRsvcs Mar 03, 2009

    A restart will not resolve this. EIther the driver IC is defective, a belt is slipping or the unit is out of timing and needs a rebuild. This unit requires service. This is not the type of repair I would suggest for an unexperienced person. Please see a Sony authorized service center.



    Dan

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  • 1 Answer

I have the same problem my model is DAV HDX 465

Posted on Jan 17, 2015

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Posted on Jan 02, 2017

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