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The pump may spin but the vanes inside could be broken or worn enough that they are unable to push water through the pump system. I am repairing a Bissell Model 8920 Pro-Heat 2X that has this very same problem.
I tested all the hoses to verify that they were not plugged. I then hooked the water and cleaner tub from the rear directly to the pump and held it above the pump assembly and water barely went through it with gravity feed and the pump was visibly spinning. The pump assembly can be acquired from AE Carters for $10.00.
I do not give any guarantee that this is the only problem.
You are supposed to buy the Bissell soap. On the bottle depending which cleaner you need. The directions are on the bottle. Please do not use house hold cleaners because you can cause serious damage to the vacuum.
Go here, this pg. shows the 7901-1 click the user guide pdf & print the instruction if you choose: http://www.bissell.com/Bottom_Menu/Product_Search.aspx?Criteria=7901-1+ProHeat+