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I am trying to add a printer to my new Dell laptop with Vista. The printer is on a workgroup computer in another room. I've gone through all the "normal" steps, but the laptop cannot communicate with the computer in the other room although the internet signal comes through. Any suggestions?

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  • Zarko Ristevski May 11, 2010

    What Operating system is on the another computer ?

    What IP addresses are on both computers, Automatic or Manual ?
    If there are manual addresses, please check if the addresses are in same range (e.g. 192.168.1.xxx), and same Subnet Mask.

    Are they connected on the same Router/Switch ?

    If the second PC (with printer connected on it) is different from the first one with Vista (e.g. Windows XP), did you install 'additional' drivers ?

    Regards.

  • tleeski
    tleeski May 11, 2010

    Are both computers set up for file and print sharing? Are both set up on the same workgroup? There will be no communication between the computers if not.

  • Kurtis Stalnaker
    Kurtis Stalnaker May 11, 2010

    Is the printer a network computer or USB?

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In Right-click Computer, Properties, check to see what workgroup these machines belong tol If they are all different, then simply change them to match each other, so they all use the same resources, and the same printers.You will then have to re-add the printers, having first dleted the printer, if it was on the wrong workgroup.

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