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Lose webcam connection in Skype when using a headset

When using a headset with webcam on Skype. Call drops, then I lose connection to my webcam. Skype & pc cannot recognize the webcam. Using brand new Logitech Quickcam Pro 900 webcam. Also using brand new Logitech ClearChat Pro USB headset. Problem also occurs when using another headset that connects via analog plugs. Running Windows Vista Home edition on @3 yr old pc with Intel® Celeron® D Processor 356 & 4GB of RAM. Already downloaded latest webcam driver.

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Have you checked the recording settings in Windows and in Skype? Try changing the default recording device to specifically indicate the device that has your headset plugged. I think the webcam also has a mic and that should not be selected.

Other thing to check is if there is some kind of resource conflict between your USB controller and audio card (use Device Manager).

Jules

Posted on Jun 22, 2009

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Skype keeps losing connection


One reason Skype looses connection is because the network is too overloaded, slow or it goes down (crash). Sometimes, the network carrier reduces/limits your bandwidth if/when it detects you (or the other person on Skype) are using too much bandwidth (i.e. using and sending too much data across the network) ... e.g. by viewing movie / TV ... (for an extended period). The reduction / limitation makes it slower for info/data to get to your computer ... e.g. while you're using Skype ... and may cause Skype to believe there is a network failure ... and hence it "looses connection".

Try using a high speed network (from a network carrier) that does not limit your bandwidth (from high usage). Or try just doing the audio (which requires less bandwidth than audio and video) ... to see if it looses connections as frequently. { are you also using the latest version of Skype ? }

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My webcam doesn't work to my skype, what's the problem?


To test if the A4Tech WEBcam is functioning, check the USB cable; make sure itis connected properly. Then check the Skype configuration. Sometimes the WEBcam settings drop offand the WEBcam need to be selected again. Open Skype - Tools - Options - VideoSettings and select the A4Tech WEBcam Also check the AudioSettings for the Microphone THEN click on Save.Avoidconnecting the WEBcam to an USB hub.

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How can i connect my web cam on skype when I have incoming video call


You need to configure Skype with the model WEBcam and mic.
Sometimes the WEBcam settings drop off and the WEBcam need to be selected again. Open Skype - Tools - Options - Video Settings and select the WEBcam. Also check the Audio Settings for the Microphone THEN click on Save.
Avoid connecting the WEBcam to an USB hub.

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I am not a computer person.I was wondering if logitech webcam C250h will work with skype?


Yes, I have a Logitech WEBcam (not the same model) and I use Skype.
After you installed Skype then :-
To test if the Logitech QuickCam is functioning, check the USB cable; make sure it is connected properly. Then click on Start - All Program - Logitech - Logitech QuickCam and see if you can get the camera to capture your image/video.
If this works then the fault is with the Skype configuration. Sometimes the WEBcam settings drop off and the WEBcam need to be selected again. Open Skype - Tools - Options - Video Settings and select the Logitech QuickCam
Also check the Audio Settings for the Microphone THEN click on Save.
Avoid connecting the WEBcam to an USB hub.

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When i use Skype much of my outgoing conversation is lost. I am using a Logitech QuickCam Communicate STX


That has something to do with your internet connection...Try to get a higher speed....

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1 Answer

Microphone problem


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Please leave Comment or Rate answer for me to improve in the future

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For my webcam


lo please I have proplem.I chang my windows after I cant use the webcam also I lose the CD for the webcam pc camera driver please u can help me to install agine thank so match

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My logitech webcam chat has no sond!!!!!!!!!! before when i recorded videos i had sound played when i recorded, and my mic works i tried it on another program and it works.


The information in this article applies to the following 3rd party software
MSN Messenger 6.x
MSN Messenger 7.x
Window Live Messenger 8.5


The information in this article applies the following platforms
Windows 98
Windows ME
Windows 2000
Windows XP
Windows Vista
Note: The information in this article is not product specific. For details regarding camera driver and operating system support please see article 3428
Step 1: Getting Started
Before we begin setting up the sound in MSN or Windows Live Messenger, ensure the following is complete:
  • Connect your camera and verify that it is working properly
  • If using headphones, verify that your device is connected and functioning
  • If using speakers, verify that they are functioning properly
  • If using a headset, verify that both the headphone and microphone are connected and working properly.


Step 2: Executing the audio and video setup procedure within the messenger application
This procedure will allow you to assign an audio input and audio output device, as well as assigning the video device of your choice to work with the messenger application. The following example uses Windows Live Messenger 8.5 however, the same procedure can be used for earlier versions of MSN Messenger 6.x and above. MSN Messenger users please skip directly to step 4 below.
Note to Windows Live Messenger users: There are multiple ways to execute the following steps depending on being signed in vs signed out of the messenger application, and which version of Windows Live Messenger is being used. To avoid confusion, please execute the following steps while signed out. We also recommend updating to the latest version of Windows Live Messenger.
1. Sign out of your account.
2. Launch the messenger application (make sure you are not signed in to your account).
3. Locate and click the "Help" drop down button towards the top right corner and select "Show the menu bar"
16480.gif 4. Now click the "Tools" option in the menu bar and select the “Audio and Video Setup” option.

16481.gif
5. Click “Next to begin the setup process.
3172_msnad02.jpg

6. In the “Speaker Setup” window, select the output device you would like to use with the messenger application. This step is specific to speakers or headphones. If your speakers or headphones are USB devices and connected to your computer, select the device by using the drop down menu provided. If your speakers or headphones are connected to your soundcard, the device listed will be the make or model of your soundcard device.
You can also set the desired volume level and click “Play Sound” for an audio sample. Click "Next" once you are comfortable with the your selected options.
3172_msnad03.jpg


7. In the “Microphone Setup” window, select your desired input device from the drop down menu provided.
3172_msnad04.jpg This selection will be specific to a microphone connected to your computer. If your Logitech video camera has a built-in microphone, this option will be presented as “Logitech Mic” with your camera model name in parentheses as shown above.
If you have an external USB microphone or headset device connected to your computer that hosts a microphone, select the devices name or model number in the drop down menu. If your external microphone or headset is connected to your soundcard, the device listed will be the make or model of your soundcard device. Once your device is selected, adjust the microphone volume level to your preference and click next.
Note: The microphone volume level may need to be tested in order to find a comfortable volume level. As a starting point, try setting the level midway and adjust when necessary by re-executing this procedure.

8. In the “Webcam Setup” window, select the video device you would like to use with messenger application. Once selected, you should see a display sample in the window provided. You can also click the “Options” button to make camera specific adjustments. Once completed, click the “Finish” button to apply your changes.
3172_msnad05.jpg

Once you have completed this process, the messenger application should now be configured to the correct audio input (microphone), audio output (speakers or headphones), and video device (webcam) to use when engaging in an audio and or video conversation.


his article covers how to configure a Logitech camera's audio and video settings to work with Skype 3.6 or above. trnsp.gif Answer This article applies to the following cameras:
All Logitech USB Webcams
This article applies to the following platforms:
Windows Vista
Windows XP
This article applies to the following 3rd party application:
Skype™ 3.6 or above

To set up Skype for video please be sure that your Logitech webcam is connected and working. This can be verifed by launching your QuickCam software and checking for a video stream withinin the QuickCapture video window. Once the webcam functionality is verified, please close the QuickCam application and follow the steps below.
  1. Launch Skype™ and click on "Tools" as shown in the figure below
    16439.jpg
    Fig 1

  2. When you click on "Tools" you will see a drop down list
    16440.jpg
    Fig 2

  3. Click on "Options" at the bottom of the drop-down list
    16441.jpg
    Fig 3

  4. A new screen appears. Click on the left side of the pane under "Video Settings"
    16442.jpg
    Fig 4

  5. Under the "Select webcam" drop down, please choose your Logitech camera, then click the "Save" button.
    16443.jpg
    Fig 5

  6. Click on "Tools" as shown in Fig 6 to get your Logitech Audio setup.
    16444.jpg
    Fig 6

  7. When you click on "Tools" you will see a drop down list
    16445.jpg
    Fig 7

  8. At the very bottom of the drop down list, please click on "Options"
    16446.jpg
    Fig 8

  9. When you click on "Options" you will see a new screen
    16447.jpg
    Fig 9

  10. On this new screen click on the left side of the pane under "Audio Settings"
    16448.jpg
    Fig 10

  11. You will now have the option to select your Logitech camera's Microphone as your main Audio source. Under the "Microphone" drop down, select the Logitech Microphone, and click "Save"
    16449.jpg
    Fig 11

  12. You should now be ready to use your Logitech webcam and microphone in a Skype video call.

Aug 11, 2008 | Logitech Quickcam Chat Webcam

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