Question about HP (346789-001) CD-RW/DVD-ROM Combo Drive

1 Answer



I have HP which I purchased about one year ago. Now I am having problem with the Burner. First of all, there was no power running through it at all. I took it out and put in back in. I am able to put a blank cd into it, which I couldn't do. The computer still cannot locate the Burner. Please advise.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • HP Master
  • 5,568 Answers

The drive may just be going bad but you can try to force your system to reinstall the software driver for it by deleting it and restarting your system. Sometimes this will force the OS to 'find' a 'new device' and reinstall the driver.

Posted on Mar 06, 2009

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

It takes at least 20 minutes to duplicate a CD. This problem just started about 3 weeks ago. Help!

A) The optical eye in the optical drive, (DVD burner) may be dirty. Use a cleaner disk made for this purpose, or a can of compressed air for computers. (Computer off, and unplugged from power)

B) The optical drive may be at the end of it's 'Life Cycle'. This is a mechanical device, and they are rated in hours of usage.

DVD burners are relatively inexpensive, and easy to install, should you find yours is at the end if it's life cycle.
If you would like recommendations, and/or a step by step in replacing the drive, please post in a Comment.

I purchased a Lite-On unit from a large chain store that begins with a W over 5 years ago.
Cost approximately $45. Had I have had patience I could have ordered it online for $28 plus shipping.

These units are rated with the same features as units that cost 3 to 5 times as much, and have the same quality.
(Still works great after 5 years, knock on wood. Tapping head right now, lol!)


May 29, 2011 | Pioneer 7DVDP18X Burner

1 Answer

Pioneer BDR-205: Extremely slow. I can't even find a driver to re-install. Does a driver package exist for this drive?

have you updated the firmware?

seasons greetings

Dec 24, 2010 | Pioneer BDR205 Blu Ray Burner 12x BDR 12x...

1 Answer

I have an HP dvd1040 Lightscribe DVD RW burner. It's been working fine ever since I bought it over a year ago. All of a sudden, today, it won't open. What can I do to get it to open?

there should be a small pinhole on the front of the drive.

insert the end of a paper-clip straight into the hole, you should feel a little resistance. push in a bit until the drive bay cracks open. use your fingers to pry it the rest of the way open.

Nov 07, 2010 | HP DVD1040i 20x Super Multiformat Dvd...

1 Answer

Why wont my mitsumi cr-48x9te cd burner not work

Install a the appropriate cd burner driver software in your
laptop so that it will function properly. A CD disc installer normally goes with the unit you purchase. You
may ask assistance from the store where you buy your
CD burner. Or you can download it from the internet.
Just send in your comments through the e-mail.

Oct 04, 2009 | Mitsumi (CR-4804TE) CD-RW Burner

1 Answer

Nero won't run on my new laptop. Serial # needed.

Please go below link it's help u, form tht site u will get free and best burning softw..
Thanks for helping u..Good Day

Aug 31, 2009 | QPS Que! USB 2.0 Drive CD-RW Burner

1 Answer

Computer can't find device CODE 41


1. Click on START button, the click on RUN
2. Enter REGEDIT and press enter
3. When REGEDIT starts, open up the following folders
{4D36E965-E325 -11CE-BFC1-08002BE10318}
4. After clicking on {4D36E965-E325 -11CE-BFC1-08002BE10318} you should see two settings on the right-hand side:
Click on each of them, press DELETE and click YES.

Then close REGEDIT, shutdown & restart your PC

Feb 05, 2009 | HP LightScribe dvd640i (DVD640I)...

1 Answer

Cd burner not working

ok i am not positive but it sounds like you need to format the disks first i would try that.

Dec 17, 2008 | Mad Dog Multimedia (MD16XDVD9) DVD±RW...

1 Answer

External dvd burner

You can try, most likely not.

Sep 24, 2008 | HP Computers & Internet

1 Answer

Hp 740e not reading blank dvd discs

Don't wanna sound like a Doomsayer but I think it has burned its last burn...

Try to clean it first, if it still doesn't work, then it is time for a new one.

Had a similar experience and we found out that the drive had conked out.

Feb 03, 2008 | HP EXT DVD BURN HP|DVD740E LS BK R...

Not finding what you are looking for?
HP (346789-001) CD-RW/DVD-ROM Combo Drive Logo

Related Topics:

186 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18346 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a HP Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides