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Unable to access any website form my dell home pc with hi speed

My Dell pc has hi seeed connneciton, and instead of askign me for assistnce my 13yr old grew frustrated when he could not access the web. I called time warner and the modem was off line, they were able to put it back online again, however when I tried loggin on to www.google.com, it gave me the error message that "this site is not availble offline. if you would like to view this site you will have to connect online". With two options to either Conect or to Cancel. I hit connect and it worked temporarily but by then the time warner rep hung up the phone. I think it has something to do with my tools, settings or and options, could he have locked the settings not to display sites only to "Work Offline"? Also we ran the windows diagnosis and it said all was fine.

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Open internet exploder.

Click on file, and uncheck "work offline"

Now try to go to www.google.com

Posted on Mar 02, 2009

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Posted on Jan 02, 2017

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