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WHEN I TRY TO FAX ON A DISTINCTIVE LINE I ONLY GET static in/out

WHEN I TRY TO FAX ON A DISTINCTIVE LINE I ONLY GET STATIC. CAN NOT FAX IN OR OUT DUE TO STATIC

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  • rdebonisjr Mar 02, 2009

    YOUR SOLOUTION DOES NOT WORK.

  • rdebonisjr Mar 02, 2009

    N.G. PLEASE CREDIT MY CARD

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Do you have a DSL internet broadband connection? If so, you need to install a DSL filter on the fax line. It can either plug directly into the fax machine or into the wall. If you have DSL and you don't have a filter on this line, you will definitely get static.

Posted on Mar 02, 2009

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Is this line a pulsed line or a digital line? Does your machine support Pulsed line, and if yes then at what rate?

Please tell us about the make and model of your unit so that we people can help you more efficently.

Thanks
Rylee

Posted on Mar 02, 2009

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The line could be cross , have the provider check the outside line.

Posted on Mar 02, 2009

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Try faxing to another phone number, also try another phone cord. see if it improves you could also try faxing to another fax if your company has another one.

Posted on Mar 02, 2009

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1 Answer

Fax machine will not receive a fax


try switching the fax with a phone and calling... that phone with your cell... see if you have static... if you have static on the line... then call your phone company and have them fix the line... or try putting a magnet filter on the line... next reconnect your fax and call... if your phone line is ok... and it just keeps ringing.... adjust the ring wait time to 2.... if thats doesn't help... you have a bad mainboard...

Dec 10, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

Phone line goes to fax


Lightening is definitely a factor. When you say it defaults to fax, do you mean that the fax machine picks up as soon as the phone rings? Most likely the fax software/machine has taken a hit. One way to check is to try it on another phone line, preferably at another location. So the cordless phones work all right? The static is probably something the phone company will have to fix. They have lightening arresters that will develop those conditions. Again, try a known good phone on the line. Preferably disconnect all the phones at the junction box where the phone line comes in and plug a known good phone into the jack. If you still get static, then the phone company should get involved. Otherwise you could have a problem with the house wiring.

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1 Answer

I can fax out but I can't receive faxes.


What happens if you dial your fax number the way you make a normal voice call? Does the fax machine pick the line up? Can you hear it making electronic noises? Do you hear any static or line noise?
Try also putting a regular phone on the fax line and attempt to make voice calls to test the lin quality. Listen for static, noise, volume issues. Report problems to your telecom company if you have trouble in voice calls.

May 06, 2009 | Office Equipment & Supplies

1 Answer

Hpc6180 does not receivefaxes with distinctive ring


If you have an answering machine you should set it 2 rings lower than the all in one printer.
Settings :
Distinctive rings : 3 rings
ECM : off
Fax speed : medium
auto answer : on

- after checking this settings try calling your fax number.. if there is a static then the phone company should fix the problem.
- if you have the same phone number and fax number make sure no one is using the phone
- if there is no static on the line try resetting the printer.
* Unplug the power cord of the printer at the back of it while it is still on. After 30 seconds plug the power cord back in but you need to press and hold # and # at the same time. Do not release the two buttons until the printer would say "reset"
* check the settings of the all in one printer again
* try testing the fax machine. if this is not solve. instead of pressing # and 3 try using # and 6 but with the same process.
- the difference between # and 3 and # and 6 is this
# and 3 > partial reset
# and 6 > semi-full nvram reset
- if ever # and 6 did not solve the problem then the printer is defective. IF it is brand new printer try returning it to the retailer because if you are going to call HP they are going to replace the printer with a refurbished one.

Mar 31, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Faxing problem


Fax machines hate static! Is there static on the line if you plug in a telephone? try installing a line filter.

Mar 24, 2009 | Office Equipment & Supplies

1 Answer

Incoming calls loaded with static and I cannot hear them clearly


Try connecting line 2 where 1 is connected. If there is no static it is youre system ie phone itself. If there is static there is definately a problem with youre line. Static can usually be attributed to old lines that the moisture barrier has been compramised. If the line is under youre house or in the walls you may have to pay for it. But if it is the companys line it is their issue.

Mar 26, 2008 | Panasonic KX-TG6700 Phone

4 Answers

NG: POOR LINE CONDITION / OUT OF MEMORY


You can adjust the Compatibility mode. This adjusts the sensitivity of the machine to interference on the phone line by lowering the transmission speed:
a. Press Menu, 2 (Fax), 0 (Miscellaneous), 1 (Compatibility)
b. Press Up or Down arrow to select "Basic"
c. Press OK.
d. Press Stop/Exit.
e. Try resending the fax.
If the problem continues we recommend you try the unit on another line at the current location or another location. Always restart your machines after you made changes, that way you will see the results.

Feb 26, 2008 | Brother IntelliFAX 5750e Laser Fax

1 Answer

Setting personalized ring


Its called distintive Ring. This is the instructions from the manual -

VERY IMPORTANT
If you have Voice Mail or a TAD (Telephone Answering Device) and want to keep
one of your phone numbers dedicated only to fax calls, you must leave the fax machine
in MANUAL mode at all times while using the distinctive ring feature. Here’s why:
Manual mode will never pick up a call by itself, since it is «Neutral ». When the fax
machine is in this « neutral » mode, the Distinctive Ring Feature can be activated. The
distinctive ring feature is actually an answering mode. So, do not activate FAX ONLY
mode or FAX /TEL mode while using distinctive ring; otherwise, the fax machine will
answer calls for all the numbers.
Registering the Distinctive Ring Pattern
1
Set the fax machine to MANUAL mode.
2 Press Menu/Set, 0, 1.
3 Press to select DISTINCTIVE:SET?, and then press Menu/Set.
4 Press to select the prestored ring pattern you want to assign, and then press
Menu/Set. (You will hear each pattern as you scroll through the four patterns.)
Be sure to choose the pattern assigned by the Telephone Company.
5 Press Stop/Exit.

and a link to the manual if you need it -
http://static.tigerdirect.com/pdf/brother-IntelliFax-775-Manual.pdf

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3 Answers

I have trouble faxing over my voip line


SOUNDS AS IF YOUR PHONE LINE IS THE PROBLEM. LAWRENCE

Sep 25, 2007 | Brother FAX-8360P Plain Paper Laser

1 Answer

Fax not sending


It sounds like you have a problem with your phone line. If your machine has a reciever, pick it up or press the hook key. You want to listen to the dial tone. If there is any static in the line it will cause faxc problems. Also you can try disconnecting the fax and plugging in a standard phone into the wall jack. Make a phone call and aee if the line is clear or if there is static. If you do hear static in the line, first try replacing the phone line cord, from the wall to the fax, or phone. If that doesnt help then it is definatly a problem with the line and you must call the phone co. If the line is clear with the standard phone, and static with the fax reciever, or hook mode, then you may have a bad modem board in the fax. Let me know if I can be of further help! John

Sep 05, 2007 | Brother IntelliFAX 2800 Laser Fax

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