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I cant get pictures on my digital photo keychain...when i connect the USB it ask me if I want to open it in windows (its the only program offered) so when i click on it it opens a white box with 5 different things in it. One is what to looks like the program dpfmate like the 2paragraph manual shows but when i click on it i get a message saying i am not allowed access??

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I had a simaler problem.

1) make sure the keychain is connected by pushing the "Power/Menu" button, "Connect", "Yes". You should see the words "USB CONNECT" on the key chain.

2) If the DPFMate software does not automaticly start up, reboot your computer, then look for the keychain in your "My Computer" window. Double click on it.

It seems to be very tricky to bring up, but once up it was very easy to modify and download the pictures. Also "save" saves it to the hard drive. You need "download to get it to the keychain.

Posted on Nov 28, 2009

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Make sure you are signed in your computer as administrator.

And please describe the box again.

Rob

Posted on Mar 03, 2009

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