Question about Wacom INTUOS Pen w/Stand
You can contact the Wacom company on their website. Maybe they can replace the pen.
Posted on Jun 19, 2009
SOURCE: how to take apart Intuos pen
Ok, after my wife washed mine in my jeans, i really desperate and decided that I had nothing to lose. I searched all over the web for ways to do this and nothing!!!! So today I grew a pair and tried something and low and behold... so anyway.
*!*!*!* Remove the rubber grip and button first (untwist tip cap and remove threaded section, slip fingernail under top edge of button and pop it straight up and off, slide rubber grip off towards point *just in case*) Grasp your pen in both hands with the tip facing to the left left hand should be grasped covering the tip and ONLY the section that has the recessed barrel with the raised button ridge. Right hand should be grasped just off of the first diameter reduction from the right (ie. where the just before the pen gets thinner) and covering the eraser (unless you have really small hands) CAREFULLY but firmly pull the two halves of the pen apart from each other !**!*!DO NOT TWIST THE PEN!!!! the pen should come apart without a problem and now you have access to the inner goodness of the Wacom Intuos Pen
Note: when putting the pen back together, be gentle and place the board in the eraser side first, if it doesn't push the eraser tip up, twist it slowly till it slides all the way in (be sure to try to leave a tiny space for eraser play.) Twist the pen (board and eraser cap end) until you can see the two receptors for the buttons, slide the tip end cap on and press firmly until the caps seat together and the holes line up for the switch. slip the rubber cover back on, twist on the threaded tip and clip the button back on, that should do it, Hope this helps!
Posted on Feb 22, 2009
I had the same problem with my Intuos3 on Vista. Tech support suggested the following.
Do this.....Go to Start--->control panel---->system(in classic view)---->device manager--->click on "human interface devices"--->then click on "Wacom virtual HID driver" and right click on that and disable it. Your computer will ask you to restart and you will want to do that.
Everything works fine now.
Posted on Aug 14, 2008
SOURCE: Broken Wacom Bamboo Fun Pen
Do this I swapped it and fixed everything it was a little complicated but worked
Posted on Sep 18, 2008
The winning answer came courtesy of Mr Benedikt Schmitt of Wacom Europe, who offered the following solution: from the Windows Device Manager, disable the “Wacom Virtual Hid Driver” device. (Go to Control Panel > System and Maintenance > Device Manager, find the driver, right-click it and choose “Disable”.) One reboot later (welcome to Windows-land, circa 2008?), everything works as desired. Pressure and tilt sensitivity inside Photoshop still work, and the pen functions just fine in the rest of the Windows desktop. The absolute mapping makes it an absolute pleasure to point quickly and precisely. It makes my laser mouse feel rather clumsy navigating a large 24′ screen!
Posted on Mar 22, 2009
I think you dropped the pen on its tip and broke the little ferrite sensing core. You can try to repair it by gluing the core back together - it worked for me. For detailed instructions on how to do it, go here:
or you can try to swap the core for the eraser and the tip (more involved - you would need to be very good with a soldering iron to attempt this). Either way - it's unfortunate that the pen is so fragile and that the user manual doesn't really warn you of this.
Posted on Apr 05, 2009
see i am having the same problem. i am runing windows xp but the tablet light is yellow and does not go green. and does not work at all i have also downloaded et driver.
Posted on Jul 22, 2010
Tips for a great answer:
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