Question about Microsoft Windows XP Professional for PC

2 Answers

I have a Dell system with microsoft windows XP. The last 2 days I have gotten a message that a file is corrupt and unreadable and to run a chkdsk utility. I have tried to on two fronts but it refuses to work. The first way was thru "my computer" and then checking the two boxes to run it. It comes back with "windows is unable to complete the disk check. The second is thru the "run" box and then cmd and then chkdsk/f This comes back with "cannot open volume with direct access" Any idea how I can run this or what is wrong? Even how to get rid of the annoying yellow message that keeps popping up. Thanks very much

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  • hersheybears Mar 02, 2009

    Hi

    Still says the same message...

    Cannot open volume for direct access



    thanks anyway

  • hersheybears Mar 02, 2009

    Hi

    Tried again, still says "cannot open volume for direct access"

    No mention of dismount, etc

    just keeps saying the above phase with everything typed in.

    thanks

  • hersheybears Mar 02, 2009

    Hi,

    I tried that way originally and got the message "windows cannot run disk check"

    I am thinking that there is a more serious problem here.

  • hersheybears Mar 02, 2009

    It just says..."windows was unable to complete the disk check"

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2 Answers

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  • 4,806 Answers

Hi there.
Click on the start menu, click run and in the box type cmd and press enter, a box will pop up on screen, in the box type chkdsk /f , it will say to you cannot access volume would you like to dismount the volume y/n? type n, then it will ask you if you would like to check the volume next time the computer is restarted? this time type y and close the box, restart the PC and the utility will check the disk before logging on to Windows.

Good luck and thanks for using Fixya!!

Posted on Mar 02, 2009

  • 1 more comment 
  • Lee Hodgson
    Lee Hodgson Mar 02, 2009

    Ok then we will try another way, double click on my computer, right click on local disk c and select properties from the sub menu, when the window pops up select the tools tab, where it says error checking click on the tab that says check now, another little window will pop up make sure you tick both the boxes that says fix file system errors and bad sectors and hit start.
    The system will now start to check itself for errors, if not it will ask to be restarted again so it can access certain files.

    Good luck


  • Lee Hodgson
    Lee Hodgson Mar 02, 2009

    Does it give you a reason or error message as to why it cannot perform a disk check?

  • Lee Hodgson
    Lee Hodgson Mar 02, 2009

    Ok, boot up in safe mode, to do this restart the PC, as its starting hit the F8 key, it will bring you to a sub menu, choose safe mode and let it boot up, don't choose system restore yet!!!! try and perform a disk check from within safe mode.
    If it still won't let you post back for another possible solution.


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  • Master
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Use this one:

chkdsk /r

box will come up saying your drive is locked.

Type "Y" for yes. press enter.

Restart the computer and let the disk check process run.

Pay attention towards the end you'll get a two second flash telling you if there were any problems, etc.

Let me know what happens.

Posted on Mar 02, 2009

  • RescueTechLA
    RescueTechLA Mar 02, 2009

    You'll need to boot the computer with an XP CD and then use the REPAIR option.

    It will take you to a dos prompt.

    There type:

    chkdsk /r

    press enter

    Then it will work.




  • RescueTechLA
    RescueTechLA Mar 02, 2009

    Yeah if that's the case your HD might have some serious problems.

    Try tracking down a copy of Spinrite

    Best of luck!


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Issue:NTOSKRNL.EXE is missing or corrupt.
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Below is a listing of the full error message that may be related to this error.
Windows NT could not start because the below file is missing or corrupt:
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