Question about Microsoft Windows XP Professional for PC

2 Answers

I have a Dell system with microsoft windows XP. The last 2 days I have gotten a message that a file is corrupt and unreadable and to run a chkdsk utility. I have tried to on two fronts but it refuses to work. The first way was thru "my computer" and then checking the two boxes to run it. It comes back with "windows is unable to complete the disk check. The second is thru the "run" box and then cmd and then chkdsk/f This comes back with "cannot open volume with direct access" Any idea how I can run this or what is wrong? Even how to get rid of the annoying yellow message that keeps popping up. Thanks very much

Posted by on

  • 2 more comments 
  • hersheybears Mar 02, 2009

    Hi

    Still says the same message...

    Cannot open volume for direct access



    thanks anyway

  • hersheybears Mar 02, 2009

    Hi

    Tried again, still says "cannot open volume for direct access"

    No mention of dismount, etc

    just keeps saying the above phase with everything typed in.

    thanks

  • hersheybears Mar 02, 2009

    Hi,

    I tried that way originally and got the message "windows cannot run disk check"

    I am thinking that there is a more serious problem here.

  • hersheybears Mar 02, 2009

    It just says..."windows was unable to complete the disk check"

×

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Microsoft Master
  • 4,806 Answers

Hi there.
Click on the start menu, click run and in the box type cmd and press enter, a box will pop up on screen, in the box type chkdsk /f , it will say to you cannot access volume would you like to dismount the volume y/n? type n, then it will ask you if you would like to check the volume next time the computer is restarted? this time type y and close the box, restart the PC and the utility will check the disk before logging on to Windows.

Good luck and thanks for using Fixya!!

Posted on Mar 02, 2009

  • 1 more comment 
  • Lee Hodgson
    Lee Hodgson Mar 02, 2009

    Ok then we will try another way, double click on my computer, right click on local disk c and select properties from the sub menu, when the window pops up select the tools tab, where it says error checking click on the tab that says check now, another little window will pop up make sure you tick both the boxes that says fix file system errors and bad sectors and hit start.
    The system will now start to check itself for errors, if not it will ask to be restarted again so it can access certain files.

    Good luck


  • Lee Hodgson
    Lee Hodgson Mar 02, 2009

    Does it give you a reason or error message as to why it cannot perform a disk check?

  • Lee Hodgson
    Lee Hodgson Mar 02, 2009

    Ok, boot up in safe mode, to do this restart the PC, as its starting hit the F8 key, it will bring you to a sub menu, choose safe mode and let it boot up, don't choose system restore yet!!!! try and perform a disk check from within safe mode.
    If it still won't let you post back for another possible solution.


×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 2,653 Answers

Use this one:

chkdsk /r

box will come up saying your drive is locked.

Type "Y" for yes. press enter.

Restart the computer and let the disk check process run.

Pay attention towards the end you'll get a two second flash telling you if there were any problems, etc.

Let me know what happens.

Posted on Mar 02, 2009

  • RescueTechLA
    RescueTechLA Mar 02, 2009

    You'll need to boot the computer with an XP CD and then use the REPAIR option.

    It will take you to a dos prompt.

    There type:

    chkdsk /r

    press enter

    Then it will work.




  • RescueTechLA
    RescueTechLA Mar 02, 2009

    Yeah if that's the case your HD might have some serious problems.

    Try tracking down a copy of Spinrite

    Best of luck!


×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

3 Answers

I have a Dell XPS 419 and receive STOP: 0x00000024 (0x00190203,0x8AD31CA0, 0xC0000102,0x00000000) on the BSOD. Any ideas what it is or where to start?


Stop: 0x00000024 generally occurs due to the following reasons

1. The file system or partition structure is corrupted.
2. A driver compatibility issue exists.

1.Try boot the computer in last known good configuration. You may refer the link for steps: How to start your computer by using the Last Known Good Configuration feature in Windows XP: http://support.microsoft.com/kb/307852

2.Run chkdsk tool from Windows recovery console. You may refer the links for description of the Windows XP Recovery Console: http://support.microsoft.com/kb/314058

How to perform disk error checking in Windows XP: http://support.microsoft.com/kb/315265

May 02, 2014 | Computers & Internet

1 Answer

Dell labtop with windows xp pro nostics says corrupted cmdide file how do i fix pls.


You could run the chkdsk disk utility Click start run type cmd then type chkdsk/r/f which will scan for and attempt to repair any bad sectors and automatically fix any corrupt files on your hard drive or an easier way to run the chkdsk utility Click start control panel administrative tools computer management ,disk management right click on your drive select properties click tools you should see click check now click start two boxes automatically fix files and scan for and attempt recovery of bad sectors place then a tick in both boxes then select check now,start should schedule this task when restart have no input while the chkdsk utility is in progress any input may further damage your computers operating system and Hard Drive. Hope this helps.

Dec 16, 2012 | Microsoft Windows XP Professional Full...

1 Answer

Ran chkdsk and got a "Volume is dirty" message


http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/fsutil_dirty.mspx?mfr=true
There are a lot of broken files, possibly caused by a failing disk, bad shutdown or malware corruption.
Try to repair the disk by running the - chkdsk /r - command. If you still get it after that then try to reinstall. If the problem returns very quickly then the hdd is dying, time for a new one.

Aug 25, 2011 | Dell Latitude D830 Intel Core 2 Duo T7300...

1 Answer

We have windows xp and right now when we boot up the computer this window pops up saying google update.exe-corrupt file(window)then below it THE file or directory c;\windows\temp\gur3.tmp is corrupt and...


You need to run CHKDSK from a command prompt window.

Open the start menu and click 'run.' In the text box, type 'CMD

In the command prompt window type CHKDSK /r and press enter. It will ask if you want to run at next start up enter y and press enter.

PLEASE NOTE there is a space between the K and //.

Reboot PC and CHKDSK will run and fix the error.

Dec 12, 2010 | Dell Dimension 2400 PC Desktop

1 Answer

0x000000024 blue screen


Corrupt windows files. Use the install disc to repair the installation then run checkdisk

Feb 09, 2010 | Microsoft Windows XP Home Edition

2 Answers

Ntoskrnl.exe is missing or corrupt solution


Issue:NTOSKRNL.EXE is missing or corrupt.
Related errors:
Below is a listing of the full error message that may be related to this error.
Windows NT could not start because the below file is missing or corrupt:
C:\Winnt\System32\Ntoskrnl.exe
Cause:
  1. Keyboard issue
  2. Miscellaneous corruption
  3. Corrupt boot.ini file.
  4. Missing boot.ini file.
  5. Missing or corrupt ntoskrnl.exe file.
  6. Windows NT installed on a partition bigger then 7.8GB
  7. Corrupted hard disk drive or severely corrupted Windows.
Solution:Keyboard issue
This issue has also been known to be caused by a short in the ground wire in the keyboard cable. Make sure this is not the cause of your error by replacing the keyboard with a different keyboard or simply just disconnecting the keyboard from the computer.
Miscellaneous corruption
Before trying any of the below recommendations it's recommend that you attempt to load the last known good configuration. Additional information about doing this can be found on document CH000626.
Corrupt boot.ini file
This issue is often caused when the boot.ini is missing or improperly configured. This issue often arises after a user has recently added or removed an operating system on the computer or added or removed hard disk drives in the computer.
Make sure the line pointing to the operating system and its drive and partition is properly configured in the [boot loader] and [operating systems] section. Additional information about boot.ini can be found on document CH000492.
Missing boot.ini file
Microsoft Windows XP users:
If the boot.ini is severely corrupted or missing a user running Microsoft Windows XP can rebuild the boot.ini to resolve this issue. Additional information about rebuilding the boot.ini can be found on document CH000648.
Microsoft Windows NT and Windows 2000 users:
To restore the original boot.ini file in Microsoft Windows NT or Windows 2000 you will need an ERD and follow the below steps. If you do not have an ERD you will be unable to follow these steps.
  1. Boot the computer with your Windows NT three setup diskettes or the Windows 2000 setup disc.
  2. In the setup menu, type R to start the repair.
  3. When prompted for the ERD diskette insert the diskette and inspect the startup environment.
Missing or corrupt ntoskrnl.exe file
If the ntoskrnl.exe file is corrupt or missing this can also generate the error. To restore this file follow the below steps.
  1. Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
  2. Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
  3. In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
  4. Select the operating system you wish to fix, and then enter the administrator password.
  5. Type expand d:\i386\ntoskrnl.ex_ c:\windows\system32
  6. You will then be prompted if you wish to overwrite the file type Y and press enter to overwrite the file.
  7. Type exit to reboot the computer.
Windows NT installed on a partition bigger then 7.8GB
If you are running Microsoft windows NT 4.0 on a partition larger than 7.8GB this issue can occur if the boot files are located outside this limitation. When this error occurs your computer will have the error message as shown below.
OS Loader v4.01
Disk I/O error status=00000001
Windows NT could not start because the below file is missing or corrupt: winnt\system32\Ntoskrnl.exe
Please reinstall a copy of the above file.
If your system partition is larger than 7.8GB you will need to delete the partition and recreate the partition to 7.8GB or less. Additional information about this issue can be found on Microsoft KB Q224526.
Corrupted hard disk drive or severely corrupted Windows
Attempt to check the hard disk drive for any errors by running the chkdsk program. To do this follow the below steps.
  1. Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
  2. Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
  3. In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
  4. Select the operating system you wish to fix, and then enter the administrator password.
  5. Once at the recovery console type chkdsk /r
  6. Once completed type exit and see if issue is resolved.
If after trying all of the above steps you are still encountering the same issue it's likely that Windows is severely corrupted and it is recommended you attempt to reinstall Windows. Additional information about erasing the computer and starting over can be found on document CH000186.
Finally, if during the Windows installation you encounter errors it's likely that your hard disk drive is bad.

Oct 01, 2009 | Microsoft Windows XP Professional

1 Answer

Corrupt file messge


Boot into safe mode and clear you temp and %temp%.

Run diskcleanup tool, your issue would be fixed

Sep 13, 2009 | Microsoft Windows XP Professional

1 Answer

Error: windows root>\system32\ntoskrnl.exe


Issue: NTOSKRNL.EXE is missing or corrupt.
Related errors:
Below is a listing of the full error message that may be related to this error.
Windows NT could not start because the below file is missing or corrupt:
C:\Winnt\System32\Ntoskrnl.exe
Cause:
  1. Keyboard issue
  2. Miscellaneous corruption
  3. Corrupt boot.ini file.
  4. Missing boot.ini file.
  5. Missing or corrupt ntoskrnl.exe file.
  6. Windows NT installed on a partition bigger then 7.8GB
  7. Corrupted hard disk drive or severely corrupted Windows.
Solution: Keyboard issue This issue has also been known to be caused by a short in the ground wire in the keyboard cable. Make sure this is not the cause of your error by replacing the keyboard with a different keyboard or simply just disconnecting the keyboard from the computer.
Miscellaneous corruption Before trying any of the below recommendations it's recommend that you attempt to load the last known good configuration. Additional information about doing this can be found on document CH000626.
Corrupt boot.ini file This issue is often caused when the boot.ini is missing or improperly configured. This issue often arises after a user has recently added or removed an operating system on the computer or added or removed hard disk drives in the computer. Make sure the line pointing to the operating system and it's drive and partition is properly configured in the [boot loader] and [operating systems] section. Additional information about boot.ini can be found on document CH000492.
Missing boot.ini file Microsoft Windows XP users: If the boot.ini is severely corrupted or missing a user running Microsoft Windows XP can rebuild the boot.ini to resolve this issue. Additional information about rebuilding the boot.ini can be found on document CH000648. Microsoft Windows NT and Windows 2000 users: To restore the original boot.ini file in Microsoft Windows NT or Windows 2000 you will need an ERD and follow the below steps. If you do not have an ERD you will be unable to follow these steps.
  1. Boot the computer with your Windows NT three setup diskettes or the Windows 2000 setup disc.
  2. In the setup menu, type R to start the repair.
  3. When prompted for the ERD diskette insert the diskette and inspect the startup environment.
Missing or corrupt ntoskrnl.exe file If the ntoskrnl.exe file is corrupt or missing this can also generate the error. To restore this file follow the below steps.
  1. Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
  2. Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
  3. In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
  4. Select the operating system you wish to fix, and then enter the administrator password.
  5. Type expand d:\i386\ntoskrnl.ex_ c:\windows\system32
  6. You will then be prompted if you wish to overwrite the file type Y and press enter to overwrite the file.
  7. Type exit to reboot the computer.
Windows NT installed on a partition bigger then 7.8GB If you are running Microsoft windows NT 4.0 on a partition larger than 7.8GB this issue can occur if the boot files are located outside this limitation. When this error occurs your computer will have the error message as shown below. OS Loader v4.01
Disk I/O error status=00000001
Windows NT could not start because the below file is missing or corrupt: winnt\system32\Ntoskrnl.exe
Please reinstall a copy of the above file. If your system partition is larger than 7.8GB you will need to delete the partition and recreate the partition to 7.8GB or less. Additional information about this issue can be found on Microsoft KB Q224526.
Corrupted hard disk drive or severely corrupted Windows Attempt to check the hard disk drive for any errors by running the chkdsk error. To do this follow the below steps.
  1. Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
  2. Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
  3. In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
  4. Select the operating system you wish to fix, and then enter the administrator password.
  5. Once at the recovery console type chkdsk /r
  6. Once completed type exit and see if issue is resolved.
If after trying all of the above steps you are still encountering the same issue it's likely that Windows is severely corrupted and it is recommended you attempt to reinstall Windows. Additional information about erasing the computer and starting over can be found on document CH000186. Finally, if during the Windows installation you encounter errors it's likely that your hard disk drive is bad.

Oct 18, 2008 | Computers & Internet

2 Answers

How do I...


NTOSKRNL.EXE is missing or corrupt.

Related errors:

Below is a listing of the full error message that may be related to this error.

Windows NT could not start because the below file is missing or corrupt:
C:\Winnt\System32\Ntoskrnl.exe

Cause:
Keyboard issue
Miscellaneous corruption
Corrupt boot.ini file.
Missing boot.ini file.
Missing or corrupt ntoskrnl.exe file.
Windows NT installed on a partition bigger then 7.8GB
Corrupted hard disk drive or severely corrupted Windows.
Solution:
Keyboard issue
This issue has also been known to be caused by a short in the ground wire in the keyboard cable. Make sure this is not the cause of your error by replacing the keyboard with a different keyboard or simply just disconnecting the keyboard from the computer.

Miscellaneous corruption
Before trying any of the below recommendations it's recommend that you attempt to load the last known good configuration. Additional information about doing this can be found on document CH000626.

Corrupt boot.ini file
This issue is often caused when the boot.ini is missing or improperly configured. This issue often arises after a user has recently added or removed an operating system on the computer or added or removed hard disk drives in the computer.
Make sure the line pointing to the operating system and it's drive and partition is properly configured in the [boot loader] and [operating systems] section. Additional information about boot.ini can be found on document CH000492.

Missing boot.ini file
Microsoft Windows XP users:
If the boot.ini is severely corrupted or missing a user running Microsoft Windows XP can rebuild the boot.ini to resolve this issue. Additional information about rebuilding the boot.ini can be found on document CH000648.

Microsoft Windows NT and Windows 2000 users:

To restore the original boot.ini file in Microsoft Windows NT or Windows 2000 you will need an ERD and follow the below steps. If you do not have an ERD you will be unable to follow these steps.
Boot the computer with your Windows NT three setup diskettes or the Windows 2000 setup disc.
In the setup menu, type R to start the repair.
When prompted for the ERD diskette insert the diskette and inspect the startup environment.
Missing or corrupt ntoskrnl.exe file
If the ntoskrnl.exe file is corrupt or missing this can also generate the error. To restore this file follow the below steps.
Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
Select the operating system you wish to fix, and then enter the administrator password.
Type expand d:\i386\ntoskrnl.ex_ c:\windows\system32
You will then be prompted if you wish to overwrite the file type Y and press enter to overwrite the file.
Type exit to reboot the computer.
Windows NT installed on a partition bigger then 7.8GB
If you are running Microsoft windows NT 4.0 on a partition larger than 7.8GB this issue can occur if the boot files are located outside this limitation. When this error occurs your computer will have the

error message as shown below.

OS Loader v4.01
Disk I/O error status=00000001
Windows NT could not start because the below file is missing or corrupt: winnt\system32\Ntoskrnl.exe
Please reinstall a copy of the above file.

If your system partition is larger than 7.8GB you will need to delete the partition and recreate the partition to 7.8GB or less. Additional information about this issue can be found on Microsoft KB Q224526.

Corrupted hard disk drive or severely corrupted Windows
Attempt to check the hard disk drive for any errors by running the chkdsk error. To do this follow the below steps.

Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
Select the operating system you wish to fix, and then enter the administrator password.
Once at the recovery console type chkdsk /r
Once completed type exit and see if issue is resolved.
If after trying all of the above steps you are still encountering the same issue it's likely that Windows is severely corrupted and it is recommended you attempt to reinstall Windows. Additional information about erasing the computer and starting over can be found on document CH000186.
Finally, if during the Windows installation you encounter errors it's likely that your hard disk drive is bad.

Oct 09, 2008 | Dell OptiPlex GX110 PC Desktop

9 Answers

H:\ not accessible The file or directory is corrupted and unreadable


how can i solve I:\ is not accessible the file or directory is corrupted and unreadable

May 23, 2008 | Computers & Internet

Not finding what you are looking for?
Microsoft Windows XP Professional for PC Logo

94 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Computers & Internet Experts

micky dee

Level 3 Expert

2642 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18375 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a Microsoft Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...