Question about Toshiba Satellite A135-S2386 Notebook

6 Answers

I have an Satellite A135-2386. It was working fine and all of a sudden now is asking me for a password in order to enter the system. What can I do to unlock it?

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  • collazo53 Mar 02, 2009

    I never used a password on this computer. It is as it came from the factory.

  • collazo53 Mar 02, 2009

    I have a Satellite A135-2386 that is now asking me for a password in order to enter the system. I have never set a password on this system.

  • collazo53 Mar 02, 2009

    It's my understanding that is a bios password because I can not even get into the system setup.

  • collazo53 Mar 02, 2009

    It does not offer me the option of safemode. It does even allow me to enter the setup menu.

  • collazo53 Mar 02, 2009

    No. The OS is windows Vista.

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6 Answers

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  • Master
  • 2,653 Answers

You're in luck.

Toshiba has admited to this problem and will unlock it for FREE.

Just find an authorised repair center HERE:

I'd recommend calling them and telling them your problem BEFORE driving over.

Just stick to your story that the computer started with a bios password you've never installed.




Posted on Mar 02, 2009

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  • Master
  • 916 Answers

When you start the computer please tap F8 and when it asks select start in safe mode. When the login screen comes up please press ctrl+alt+delete until it will let you type a user name once it does please type in administrator as the user name and then press enter.

Posted on Mar 02, 2009

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  • Expert
  • 173 Answers

If it is in the bios. you need to reset the bios.
If it is in the OS, boot in safemode check administrator use another user.

Posted on Mar 02, 2009

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  • Toshiba Master
  • 4,806 Answers

Hi there.
Is the password a bios password or Windows password?

Posted on Mar 02, 2009

  • Lee Hodgson
    Lee Hodgson Mar 02, 2009

    Hi again.
    Try a backdoor password, when it get to the password screen type Toshiba (make sure the T is upper case) if that doesn't work most Toshiba laptops and some desktop systems will bypass the BIOS password if the left shift key is held down during boot.

    Good luck and post back if you have no joy


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  • Master
  • 1,550 Answers

Type the password set up for your system .

Posted on Mar 02, 2009

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  • Toshiba Master
  • 13,433 Answers

Right when you turn it on?

Posted on Mar 02, 2009

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  • Ekse Mar 02, 2009

    If this is a windows password tap f8 before windows starts to load up, the advanced boot menu will come up, use safemode, and login with Administrator and no password, if you can't login have you set a password there?

    If you are unable to login reinstall windows or use a xp password reset cd to reset the administrator password.

    instructions on that are here
    http://www.petri.co.il/forgot_administra...

    If this is a bios start up password, right when you power on the computer, please confirm the model of the laptop Satellite and ? provide as much detail as possible.

    Also I would appriciate it if you could accept my solution so we can communicate better instead of going from expert to expert constantly.

    In any case a sure fire way to get the bios password reset is to contact toshiba for the repair, it will cost you but they will get it reset. I may have instructions depends on the model. see the bottom of the laptop.

    Thanks,
    Ekse

  • Ekse Mar 02, 2009

    so the password you need is vista login password?

  • Ekse Mar 02, 2009

    if the password is a vista login you have two options



    1) reinstall vista

    2) use one of the tools here http://4sysops.com/archives/three-ways-t...



    If the password is bios, then you need to contact toshiba see if they will repair it for you.



    I will have to look up a service manual for your model and see how the bios password is reset on this one.

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