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Hi, Cheri Torres with DISH Network Customer Service here. The first trouble shooting step you are going to want to try is changing your channel on the new TV to 73 then if you still do not see a picture try channel 60. If you are still not seeing a picture you may need to change the options on your TV1 in the modulator set up screen. In order to change the options you will need to press the Menu button on TV1 then 6(system setup), 1(installation) and 5(modulator setup). Once you are in the modulator setup screen you will need to change the small purple dot from air to cable or cable to air depending on which spot it is already in on the TV2 out option. Once you have changed the position of purple dot you will see the channel number change from 60 to 73 or vice versa. After you have changed the number on TV2 out you will need to select done and cancel out of all the menus. Once you are finished you will need to go to your TV2 location and set the channel to whichever channel the modulator set up was set to, to see if there is now a picture. If none of these options are working for you, you may need to run a channel scan on your new TV. You might need to contact your TV manufacture so that they can walk you through the TV menus to run a channel scan. I hope you find this information useful and if you have any further questions please feel free to email me directly at Cheri.Torres@Dishnetwork.com.
Because the broadcaster is giving you the bars at top and bottom there is nothing you can do except use the different aspect or screen formats that are on your TV. Please take a few moments to rate my answer. Thanks....
Hi Thanks for using FixYa. As per the issue
you described, I think you are not able to switch to Channel 21. It means that it
has either been deleted from the projection TV or you have set the parental
control guides. To correct the former, access the Channel controls by pushing
the "Menu" button and maneuver the channel icon, then press
"+". Select "Favorite Channels," and then the "+"
button again. Then type the number of the channel (21) you are not able to
watch and press the "+" button one last time. To access the parental
control channels, press "Menu" and maneuver the Parent icon, and
press "+." Enter your four-digit password and use the arrows on the
remote to change the overall settings. After performing this procedure hit the
"+" key one more time. Now you will be able to watch channel 21 as
before. Please tell me the model number of your
Unit so that I can provide you with model specific information. Please
do accept the solution if the issue is resolved or else revert for further
assistance. Thanks Rylee
If you have a single mode receiver, you need to open the panel in front and push system info.
A channel number will appear near the bottom of the list of information... it may be between 1 and 15. Push the record button on your remote control. (the black button with the red dot). If the channel number changed, then your remote and receiver are not on the same channel. Assume your channel was #1. when you first pushed sys info. You need to program your remote to #1. On your remote, push the Sat button until all other top buttons light up. enter the digit 1 and then the # key. Press the record button 4 times. You have to make sure you have the correct color key inserted in the remote control. If you have a dual mode receiver, one remote key will be green, and the second channel remote will have a blue key. Go to the Dish network website tech portal ...Google will help you find it, for complete instructions from the horse's mouth.
Turn the receiver off using the front panel power button and then press the channel up button and hold it until the unit powers on. This will bring you to the system info screen. There you will see the remote address the remote needs to be programmed to- usually 1. Now press and hold the SAT button on top of the remote until all buttons on the top lite up and release. Now key in the two digit number shown on the screen - numbers under ten will be preceeded buy a zero. Now press the pound sign on the bottom right of the keypad. The SAT button will flash three times and then you will need to press the record button . YOU SHOULD BE ABLE TO MANUEVER THE HIGHLIGHT ON THE SCREEN AND EXIT OUT OF THE SCREENS . Thanks for using Fix Ya. ---and if you can not bring up the system info screen perform the steps on the remote itself until you reach the correct number that will control the receiver- 01 thru 16. if you need further assistance please let me know.
hi my name is mark, if i understand your question you want to pick ut digital channel 41. try pressing 4 then 1 then ether a dot ..... or a dash ----- on the remote. hope that helps. thanks for your question.
1. Manually scan all channels on your TV with your TV remote and write down the channels and network shown:
(sample: 119.2 C-SPAN2 digital channel).
2. Go to Edit Channels and find the icon for C-SPAN2 (about icon 261 in my zip code). Manually change the channel from Off to On, Insert the frequency, and optionally insert the number you want the channel to show in your channel listing ( or move it manually later).
I have about 10 to add each time I reset my recorder.