Question about Singer CE-200 Quantum Futura Computerized Sewing Machine
I'm running XP Pro with SP 2 on an HP Laptop. I load the Futura CE-200 software (18.104.22.168), hook up Futura and get the following error message: "The application failed to initialize properly (0xc0000005)." Then a screen (Singer #4904 error message) pops up saying a critical error occured and to enter my email address below and Singer will get back to me ... but there is no place to enter an email.
What I've tried:
1) Unistalling/reinstalling Futura (can't even get to Autopunch since Futura won't initialize)
2) XP SP2 - turned off auto-update and that whole thing about the Security Patch (which I never had installed)
3) Installed patch
4) uninstalled Driver (thru windows) and let "New Hardware Found" try again.
5) Uninstalled everything and reinstalled Futura and all (XP) related patches. Note it initializes patch but not Futura. Still get the same "failed to initialize" error.
HELP! I've had the darn thing 3 years; put it aside years ago out of frustration. Bought a new laptop and spent another 10 hours yesterday trying to install software. Wish I never bought it.
Maybe you should try to contact singer south africa and ask them whats wrong, my laptop did the excact same thing switch over to home pc and no problem ever again.
Posted on Mar 31, 2009
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