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For all Free appliance repair videos visit our VIDEOTUTORIALS1, If the Bosch fan motorin the back of the oven is going round andthe temperature light is on (normally little red light), but there is no heatthen you will probably need a new oven element, these are generally very easyto fit and readily available from our website these can be tested with aelectric meter. To gain access to the BOSCHelement you willhave to remove the back plate from inside the oven. Once removed you will seethe fan and element, if youlook closely at the elementyou willprobably see a small hole burnt in it where it has blown. Sometimes howeverthere is no evidence of a fault but the elementis open circuit ie:broken inside the element casing, either way it will need replacing. Someelements will are fixed from inside the oven and some are held in place by nutsfrom the rear of the machine. 2, If your BOSCH fanoven is getting warm but takes a very long time to cook or is burning the foodmore on one side than the other, then you need to check if your oven fan motoris working you willsee the blade turning fast if it is ok. if the element is heating but the fan motoris not blowing the heat into the oven thenyou need To replace the oven fan motoris a little moreexpensive and a bit more involved. 3. If you have the opposite problem ie: your oven is over heatingand burning everything then you will need to replace your BOSCH oven thermostat 4, A quite common and easily overlooked answer is if your BOSCH oven is not working at all ie: noheat and no fan then the chances are that someone has put the oven timerinto AUTO mode,simply put oven back to MANUAL mode and all should be working again.
Please double check the model number on the unit. On the Bosch site, I found a number of models with that started HBN1312* . However the model number had another digit after the 2 and the zero was followed by a letter and a slash before additional numbers.
The model HBN131220B/01 is an all electric oven. The external dimensions for the wall oven are 595mmx595mmx515mm. I'm not sure about the internal capacity for the unit. Some documentation (including the user's manual) are available from the Bosch support site: http://portal.bsh-partner.com/portal%28bD1lbiZjPTA2MA==%29/PORTALFRAME.HTM . Enter HBN1312 in the search box to find the documents.
its hard to say its a turky shoot now days look for best warrenty ease of service and do stuff like search the web for customer complaints on the models you want to buy most of internal parts are made by same contractors and mfgs are just assembly plantslike kenmore is made by whirlpool but serviced by sears whirlpool svc better etc
facia panel most probably need removed, not to bad a job, but oven need to come out...
go to bosch, web site...search parts finder with your model , and you will see an exploded diagram, this may help yet you get an idea on how it comes apart..
failing that call an engineer...