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I can't scan or fax with the HP Office Jet K60

The scanner just shows scanning but it does nothing, then screen show msg tht it is not connected to PC advise to push enter to connect still does nothing.

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  • 564 Answers

Hi there,

  • Unplug the printer cable from the computer.
  • Unistall the printer drivers from Device manager and also unistall the all the printer appications
  • restart the computer
  • try to download drivers from the website
  • after installing the cannon drivers and software it will ask you to connect the printer. 
  • then you can connect the printer and print a test page.
Hope this help. Please Rate My Response! Thanks! 
Prem    

Posted on Mar 02, 2009

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I recently moved my computer and printer. I have an older HP K60 all in one printer/scanner/fax. After the move I had to reset all print functions but when I attempt to go to the director on my pc, it...


Hi This link will show you the step by step on how to rectify the problem. 
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00112149&cc=us&lc=en&dlc=en&product=59273&tmp_track_link=ot_search

Hope this helps

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Have a hp office jet 6310 and i use it wirelessly all the time for printing and have used it to fax. I have never used scanner but would like to. when i click start scan or scan to it show select...


I suggest that you run the scan from a computer and not from the printer, it works tons better. Each computer needs to have the install program run on it, NOT PLUG AND PLAY. Plug and play will make most stuff work, but not everything.
Further, HP printers are fussy about exactly when to connect the printer, get the correct install program for your printer and OS from HP.com, and install following the directions exactly.
Scanning is the one function that never works with plug and play.

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How to scan a photo using hp 3050 laser jet


I'm running Windows7.
I click the start button.
I click All Programs
I look for and click Windows Fax and Scan
A window opens that is called Fax and Scan
I select new scan at the top. The PC connects with the scanner
Another window opens, and I select my printer scanner
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HP Office Jet 7210 Scanner won't work


Try this simple step,

Disconnect the power cord from back of printer ( while printer is on )
wait for 10 seconds and connect it back
let the printer Initialize and Try to scan.

IF this does not work, you probably just need to uninstall and reinstall the drivers.

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1 Answer

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The scanner in your FAX is nothing working -- i.e., "100%-black" or "100%-white", and so what is transmitted is what the scanner has scanned, improperly.

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I want to scan a picture on my HP officejet K60 and email to my account. I need to know how to set this up


Hi bee03101962,

When scanning to e-mail, the scanned image is placed in a newly created e-mail message as an attachment. Complete the message, adding addresses, subject, and text, and send it. Here's how you would do that.
  1. Start the e-mail program and connect to the Internet service. For some programs, doing this first avoids confusion about assigning the e-mail a date and time for delivery.
  2. Load the original in the scanner.
  3. In the HP Director , click Scan to E-Mail . The all-in-one product scans the document, and the scan appears in a new message window of the e-mail program. NOTE: When scanning to e-mail, the scan is saved as .jpg file, which generally results in a smaller file size. Regarding file size, if the .jpg file exceeds the ISP's maximum size, consider rescanning at a lower resolution. Microsoft Office 2000 programs may or may not be supported. For more information on supported programs, check the HP Web site: www.hp.com/go/all-in-one.
  4. Process the e-mail message normally.
The scanner software scans into several e-mail and fax programs. If the program is supported, its name may appear in the Send To list in the Scan window. Some e-mail programs appear in the list as Mail. Good Luck, Don't forget to leave a rating. Thanks Mark

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1 Answer

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Hello,

The scanner function is not available when you are connected wireless, you must be connected via USB to your PC for the scanner to function correctly.

Buddy
Corporate Computer
Over 21 years of PC and printer support/repair

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Install software from disk or download from HP site

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