Question about Dell Inspiron 530 Desktop Computer

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Screen comes up stating; self monitoring system

Screen comes up stating; self monitoring system parameter has exceeded normal op. range.

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  • Lee Hodgson
    Lee Hodgson May 11, 2010

    Hi there.
    Can please describe in more detail what is happening on the monitor? does it go black and say anything like "out of range" ?


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The error refers to the SMART system (read more about it).

Your hard drive may be getting ready to fail or you may have received a false error message (which can occur). If possible go into the bios/CMOS and disable the SMART system so that you may be able to boot normally. Once booted you need to make a backup of your data immediately.

If you are unable to boot the machine even after disabling SMART you may need to replace the hard drive and hook the old one up either externally (the preferred method) or as a slave so that you may backup the data on it.

Posted on Mar 02, 2009

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2 Answers

Monitor's resolution need to be increased, how?


You don't say which operating system you are using.

The monitor resolves images across a fixed range of resolutions and resfresh rates.

It is the resolution of the graphics card or graphics adapter that can be changed, not that of the monitor.

Right click on empty space on your desktop > properties > settings.

Left click and hold on the slider and slide to the right in stages.

Each resolution change offers you a test page to accept or reject.

When satisfied Apply > Yes > Ok.

To reset the Refresh Rate:

Properties > settings > Advanced > Refresh Rate.

Then restart your computer.

Be careful not to exceed the resolution/refresh rate range of your monitor (1280 x 1024) / 75.0 Hz because if you do, when you restart the computer, the monitor will be unable to resolve the image and you will get a blank screen and/or an Out Of Range error message.

An out of range problem might only be resolved by using a different monitor to reset the resolution back to within the range of the preferred monitor.

Hope this helps

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1 Answer

A message appears on my boot screen that a parameter has exceeded its range so i need to back up. My mouse alone freezes all the time

The message about parameters is from SMART monitoring, a function of the motherboard. SMART monitoring keeps a watch on several hard drive parameters, and warns you when they go out of preset limits. It's meant as an early warning that the drive may be failing, and you should back up any important data while you still can. The message doesn't mean that hard drive failure is imminent, but it's a good idea to do the backup if you haven't. It's probably also a good idea to buy a replacement hard drive now. They aren't expensive. Use a program like Norton Ghost to copy the current drive image to the new one, and you won't need to restore your system from scratch later.

Your mouse problem might be related to the disk drive, or it could just be a coincidence. A new mouse is cheap if the freezing keeps happening after you resolve the hard drive issue.

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1 Answer

I get a screen which states a parameter has exceeded its normal operating range - which may or may not indicate a potential hard drive problem

This error message indicates the video setting of your computer has exceeded the operating range of your monitor. You need to reduce the screen resolution and/or the monitor refresh rate.
This is not a hard disk problem.

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My dell Optiplex GX270 will not start up. it gets to the microsoft xp loading screen and it begins to load but then it restarts. it gives me a message "the primary IDE master hard-drive self...

Sad to say, you need a hard drive. The clicking sound you're hearing is typical of a drive that has gone bad. The monitoring message you see is from the motherboard's SMART monitoring, which checks several drive parameters and tells you when something is out of normal range. Often this gives some advance warning of a drive going bad, but this time it's just another sign the drive is already bad.

Installing a new hard drive is quite simple, with only two cables to plug in and some screws holding the drive in place. You will need to reinstall Windows and your applications since the new drive will be blank. There isn't anything you can do to repair the bad drive. If you have data on the drive that you don't have backed up on some other medium and you must have, there are companies that offer data recovery services. Just be aware it can be expensive.

Sorry I can't give you better news, but thanks for using Fixya.

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You are getting a SMART error indicating that the hard disk drive is/has failing/failed. Likely, the only way to get data off the drive is to send it to a data recovery center, then install a new hard drive. Data recovery is generally expensive, but if you are interested you can contact places like DRIVESAVERS 800.440.1904

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