Will not wake up or turn off. must pull plug
Open Control Panel, select Power Options, set to High Performance, select Change Plan settings, under Plugged In set Sleep to Never, select Change Advanced Power settings, go through the settings one by one set Sleep and Hibernate to Never. Always shut down your machine when not in use to prevent damage due to power surges, a reboot every day will reset the computer. Not to mention the hardware will last longer. Take a look at this procedure: http://windows.about.com/od/customizingwindows/ss/set_power_options_all.htm
Probably your power button wore off, replace it with a new one
SOURCE: gateway dx-4300-11 will not shut down
If you don't know how to open the Tower of your computer and if you don't know how to do some technical stuff, then I suggest to get it serviced.
David
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