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Anonymous Posted on Mar 02, 2009

Computer not recognizing printer

It worked great, until my son got a virus, so i used system restore. now it is recognizing a fax not a printer, I do not have a fax! i can find a discs, it shows up in programs. the set up wizard can't see to finish the installation
help i am so behind in work today what can i do?

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  • Expert 54 Answers
  • Posted on Mar 02, 2009
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The fax you see is the one windows install by default with XP/Vista, nothing to do with your printer.
Are you sure the CD you are installing contains the drivers for your printer? If not, download this and install it: http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=334&modelid=15402
Good Luck!!!

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