It worked great, until my son got a virus, so i used system restore. now it is recognizing a fax not a printer, I do not have a fax! i can find a discs, it shows up in programs. the set up wizard can't see to finish the installation
help i am so behind in work today what can i do?
The fax you see is the one windows install by default with XP/Vista, nothing to do with your printer.
Are you sure the CD you are installing contains the drivers for your printer? If not, download this and install it: http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=334&modelid=15402
Good Luck!!!
A
quick fix for most communication errors can be achieved by resetting the
printer and/or rebooting the PC. Simply disconnect the printer from your
computer. Reboot your pc. Unplug and re-plug the printer into the power source
to reset it. When the printer turns on, reconnect it to your computer. Then try
to print again once the computer fully recognizes the USB connection.
If
that doesn't help, try the steps below:
1.
Disconnect the printer from your computer.
2.
Rebrick (pull out power supply, black box where the
power cord is plugged in at the back of the printer, and put it back after 30
seconds).
2.
On your computer, go to Control Panel > Printers and Faxes.
3.
Delete the Lexmark print object.
4.
Reboot your pc.
5.
When your pc turns on, reconnect the printer.
6. Wait until your pc fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list, then try to print/scan again.
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