Question about SanDisk Sansa Clip MP3 Player

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Help with Sansa clip?

My Sansa Clip won't charge from my computer, it just shows a black screen with no activity. I have tried all the USB plug in's on my computer and none of them work? Is it my computer or Clip?

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  • lona734 Mar 07, 2009

    I have the same problem, I have a had it for about a year. Sucks, I will have to buy a new one, I thing I will look into the Ipod

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  • 8,596 Answers

Make sure the hold/lock switch is not engaged first.

If it is not, you can suspect either hardware failure or a bad USB cable. Either way, call Sandisk and determine if you are still in-warranty. They can order replacement USB cables if they are still available.

-Tha Mp3 Doctor

Posted on Mar 04, 2009

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Sansa clip sandisk 2gb won't charge. Thought it was low and after plugging it in to computer overnight it wasn't fully charged but worked the next morning but suddenly died. Now it won't charge. Sansa...


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This is direct from the sansa FAQs at http://www.sansa.com/support/sansa_clip/faqs 02. Why won’t my Sansa Clip charge when I connect it to my computer? USB Cable
Make sure that the USB cable is properly plugged in and use the original cable.

Computer in Hibernation mode
Make sure that the computer isn’t entering hibernate or sleep mode while the device is connected. The computer must be on in order to charge your player.

USB Port 2.0
Make sure your player is connected USB 2.0 port (1.1 occasionally causes charging problems).

USB Port location
Try plugging in different USB port (i.e. USB port in the back of the computer); sometimes the front USB ports have problem charging up the device.

Battery
Make sure the battery is fully charged. It takes approximately 3 hours to fully charge the battery.

Latest firmware
Make sure to update firmware by downloading and installing the Sansa Firmware Updater.

I hope this helps, and don't forget to rate the answer.

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Hello!!


try connecting it to other USB slots!!

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I had the same problem all you've got to do is first turn on the sansa clip.Then go to settings. After that scroll down to USB mode (second from bottom) then it woul probably say auto detect. Scroll down to MSC then hit enter. If that doesn't work try MTP mode.

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