Question about Ricoh Aficio 2015 Copier
It will not copy or fax but will print.-
It is a scanner problem....could be lamp, lens defect, or as simple as the lamp, and lirrors undeer the glass being very dirty, because the code refers to the 'white level"....a calibration that the machine does when switched on. It could be as simple as, the white plate which is underneath the left scale (beside the main contact glass) is dirty (or missing). Try cleaning this (2 screws), and while you're at it, try removing the main contact glass (3 more screws)and cleaning it as well as the scanner bulb, and mirrors (slide scanner to the right with the machine unplugged).
Posted on Mar 02, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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