Question about Canon EOS-5D Digital Camera

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Canon 5d cannot format cf care

My canon 5d top lcd panel shows Err CF, and view finder says "cf card not formatted", when I try to format the card through Menu, it says "cannot format cf card". this problem occured twice before. It goes on "protect" mode by itself with the 'key' icon which had to be reset but this time there is not reset option for the key and i cannot remove the key icon/protect mode. Any solutions?

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  • nabilakhanam Mar 02, 2009

    Thanks Rob's solution, but I use CF card and not SD card. do not see any locking-switch on the Compact Flash card which is well read with my older 10D camera and in the computer. The problem seems to be with the 5D camera itself.

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Hi there, did you check the card itself? SD cards have a locking switch on the side. Move the switch from locked to unlocked. Put it back in the camera and see if that helps.

Rob

Posted on Mar 02, 2009

  • Rob
    Rob Mar 03, 2009

    Ok, Lets try something else.



    Maybe you have some dirt or grime inside the camera where the card slides into.

    Take a q-tip swab and dip it in some 90 percent or better isopropyl alcohol. Wipe off the contacts inside the slot where they meet the contacts on the card real good. Then after it dries, put the card back in and try it again. Hope that works. Let me know with a comment.



    Rob

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Canon EOS Digital Rebel XTI 400D Displays Err 99. Problem with CF card. Replaced with brand new card-still same err 99 camera is totally charges, acts dead, keep flashing Err CF, I try to format, it...


Hi,

1. Turn off the camera.
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3. Allow the camera to sit without power for approximately 20 minutes.
4. Insert a fully charged battery, and turn on the camera.
5. Depress the shutter button as you would to take a picture.
Does the “ERR 99′ message appear? If it does, then the camera should be
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1. Turn off the camera.
2. Insert the CF card.
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4. Format the CF card in the camera.
5. Depress the shutter button as you would to take a picture.
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If the message does not appear, please complete the following steps:
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2. Clean the lens contacts by gently rubbing them with a pencil eraser
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3. Reattach your lens.
4. Turn on the camera.
5. Depress the shutter button as you would to take a picture.
If the “ERR 99′ message only appears when one particular lens is
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If you see the “ERR 99′ with a different Canon lens attached, then the
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According with the manual:

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To isolate the cause of the issue, we suggest that you do the
following:

1. Turn off the camera.
2. Remove the lens, battery, and CF card.
3. Allow the camera to sit without power for approximately 20 minutes.
4. Insert a fully charged battery, and turn on the camera.

Does the "ERR 99" message appear? If it does, then the camera should
be serviced. If it does not, then please proceed to the next set of
steps:

1. Turn off the camera.
2. Insert the CF card.
3. Turn on the camera.
4. Format the CF card in the camera.

Does the "ERR 99" message appear? If so, then the CF card is the most
likely source of the issue. Try using a different card.

If the message does not appear, please complete the following steps:

1. Turn off the camera.
2. Clean the lens contacts by gently rubbing them with a pencil eraser
or soft cloth. Be careful that you do not let any debris fall into the
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3. Reattach your lens.
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If the "ERR 99" message only appears when one particular lens is
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If you see the "ERR 99" with a different Canon lens attached, then the
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I am getting an error cf..tried to format card and get error 99


I Googled the error code you're getting, and found a list of things to try and steps to attempt directly from Canon. Try out some of the stuff below, it should help.

To isolate the cause of the issue, we suggest that you do the following:
1. Turn off the camera.
2. Remove the lens, battery, and CF card.
3. Allow the camera to sit without power for approximately 20 minutes.
4. Insert a fully charged battery, and turn on the camera.
5. Depress the shutter button as you would to take a picture.
Does the “ERR 99′ message appear? If it does, then the camera should be serviced. If it does not, then please proceed to the next set of steps:
1. Turn off the camera.
2. Insert the CF card.
3. Turn on the camera.
4. Format the CF card in the camera.
5. Depress the shutter button as you would to take a picture.
Does the “ERR 99′ message appear? If so, then the CF card is the most
likely source of the issue. Try using a different card.
If the message does not appear, please complete the following steps:
1. Turn off the camera.
2. Clean the lens contacts by gently rubbing them with a pencil eraser
or soft cloth. Be careful that you do not let any debris fall into the
camera body.
3. Reattach your lens.
4. Turn on the camera.
5. Depress the shutter button as you would to take a picture.
If the “ERR 99′ message only appears when one particular lens is attached, then that lens should be examined by a service technician.
If you see the “ERR 99′ with a different Canon lens attached, then the camera should be serviced.

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Nope, this is not card anymore.

As you know CF is card failure, sometimes this cause to start error 99 , that is lens error , even if there is no problem with the lens.

This happens because the built in software in the camera can get messed up after an error CF.

You fix the problem calling Canon, they will guide through upgrading the firmware in your camera.

First ensure that you are using the camera menu and command to format the new card, and that new cards are properly inserted into the machine.

Call Canon support to get a firmware upgrade.

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Not all CF cards are created equally, so yes, it could be your batch of cards. To determine if the error is CF related, and not anything else, try the following steps which are used to diagnose err 99's

To isolate the cause of the issue, do the following: -

1. Turn off the camera.
2. Remove the lens, battery, and CF card.
3. Allow the camera to sit without power for approximately 20 minutes.
4. Insert only a fully charged battery, and turn on the camera.
5. Depress the shutter button as you would to take a picture.


Does the “ERR 99′ message appear? If so, the camera may be faulty and requires a service. If it does not, then: -

1. Turn off the camera.
2. Insert the CF card.
3. Turn on the camera.
4. Format the CF card in the camera.
5. Depress the shutter button as you would to take a picture.


Does the “ERR 99′ message appear? If so, then the CF card is faulty. Try a different card. If the message does not appear: -

1. Turn off the camera.
2. Clean the gold contacts on the lens by GENTLY rubbing them with a pencil eraser or soft cloth. Keeping the camera face pointing down, also clean the gold contacts on the camera, being careful that you do not let any debris fall into the camera body.
3. Reattach your lens.
4. Turn on the camera.
5. Depress the shutter button as you would to take a picture.
If the “ERR 99′ message only appears when one particular lens is attached, then that lens should be examined by a service technician.
If you see the “ERR 99′ with a different Canon lens attached, then the camera is faulty and should be serviced.

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Camera won't turn on


Does the camera do this with any CF card? If you've tried another CF card with the same problem, check in the slot that the CF card fits into with a strong light to make sure no pins are bent and touching each other.

Also, was the card formatted with a Windows 2000 or Windows XP system? If you format with Windows, make sure you specify FAT32 as the file system (rather than NTFS).

Err 99 is a 'catch-all' error message that is non-specific. It indicates that the camera detects an error within its operating system, but cannot determine the specific reason.

In summary, try another card. If you get the same error, and no pins are bent, you probably need to have the camera serviced.

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