Question about HP Photosmart 3310 Printer
HP Photosmart 3313 printer/scanner/fax/copier, bought in Saudi Arabia and configured to use ink cartridge no. 177. Now in Spain and have to purchase cartridge no. 363, which is, allegedly, compatible, but printer will not accept. Contacted HP, who advised need to re-set printer, but complicated and needs assistance on telephone from local agent. Local agent only speaks Spanish and my Spanish doesn't run to technical stuff. Contacted HP again, but just went round in circles and basically they were useless. Have tried doing language re-set, unplugging, pressing 3, 6, etc., etc., etc., but nothing works. I could order 177's, but I would prefer to resolve the problem and be able to use the correct cartridge no. 363. Has anyone else experience this problem and can they please help? Tks. Stephanie.
I bought my printer from my home country to USA. The ink cartridege HP 177 is not available in USA and I tried HP 02 but it did not work with it.,....
How to find a solution for this problem.
Posted on Mar 14, 2009
Reset the system by holding down the OK, Cancel, Black, and Color buttons down at the same time and turn the 3310 off. Keep holding the buttons down until the printer shuts off and the turn it back on. You will have to turn the printer off twice and then it will recalibrate. Make sure you have new cartiges in the printer so that it can reset. Good Luck!
Posted on May 28, 2011
Buy a continuous ink.
Posted on Mar 02, 2009
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Posted on Jan 02, 2017
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